Guest Services Receptionist

The Guest Services Receptionist: (a) screens/directs incoming phone calls to appropriate staff/departments, (b) greets and answers questions from clients, visitors and staff, (c) and completes daily and as-needed administrative tasks.

BENEFITS OF WORKING AT SHOLOM:

• Tuition Assistance for ongoing education

• Receive up to $5,250 per year towards your education!

• Competitive Wages and Holiday Pay

• Comprehensive Benefit Packages

• Medical, Dental, Vision, Life and Disability Insurance

• Paid Time Off (PTO)/Sick and Safe Time (SST)

• 403(b) Retirement Plan with discretionary employer match

• Company sponsored training and development opportunities to advance your career

• Employee Assistance Programs for physical, mental, and financial wellness

• Free membership to Sholom's Fitness and Vitality Centers

• Easy access to major bus routes and public transportation

• And many more benefits, discounts, and perks!

Primary Responsibilities

1. Screen and direct incoming phone calls to the appropriate staff and departments, relaying verbal and written messages as needed.

2. Greet everyone that enters the facility including visitors, vendors, families, and staff.

3. Ensure safety by viewing camera monitors, watching for suspicious activity, responding to potentially dangerous situations (i.e. wandering program alert), and checking in on residents/tenants when appropriate.

4. Ensure documentation is maintained to comply with applicable policies and regulations; assist in the ordering, receiving, stocking and distribution of office supplies as appropriate; update daily communication sheets depending on location.

5. Clean, organize and maintain the reception area.

6. Assist with other clerical duties such as photocopying and maintaining copier, laminating, filing, running reports, and typing documents as needed.

Schedule

• AM Shift: 8:00am-4:30pm

• On call

Job Specifications

Education, Experience and Certifications

• High school diploma or equivalent required.

• One or more years receptionist, customer service or administrative/office experience required, preferably in a long term care setting.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

AM shift: 8:00am-4:30pm

On Call