Guest Services Receptionist

Ideal Image Jacksonville Scottsdale , AZ 85250

Posted 7 months ago

Overview

Ideal Image is North America's #1 Skin, Face and Body MedSpa for non-invasive aesthetic services that help you look and feel your best. Our goal is to help our clients achieve life changing results, whether it's getting rid of unwanted hair, to prevent or address the signs of aging with healthier, more youthful skin, or to improve your body shape. Being a part of the team gives you the opportunity to watch our clients change their lives for the better. All services are safe, effective, FDA cleared procedures that are tested in our research and development center.

Responsibilities

Meet and greet all incoming clients. Ensure that the reception/front desk area and telephones are being covered properly. Persuade clients to schedule a complimentary consultation for treatment services in concert with the Ideal Image sales process and in accordance with established sales goals. Foster and nurture positive relationships with clients. Ensure all procedures, practices, client interactions, and environmental factors unequivocally promote and achieve a favorable client experience.

Essential functions include, but are not limited to, the following:

  • Interacting with clients in a friendly and professional manner. Checking clients in and out of their appointments, pulling charts and filing. Answer phones and schedule client appointments. Master a basic understanding of each service offering. Upsell new areas/services to current clients in order to hit individual monthly target. Assist with local marketing events as needed. Act as liaison between face skin and body specialists and treatment providers. Collecting and handling payments. Confirmation and follow up calls. Knowledge of Salesforce (data entry, usage etc.) Ordering office supplies. Assist with new clinic openings as needed. Other duties as assigned.

Qualifications

  • High School Diploma/GED or Bachelor's degree from an accredited institution. Successful sales experience may be substituted for academic credential.

  • 1-2 years of customer service experience, preferably in a spa or high-end retail environment.

  • Ability to multi-task, use personal judgment, utilize strong decision making, analytical and follow-up skills Proficient with personal computers and contemporary software applications (MS Office Suite, Internet Explorer, etc.) Compelling interpersonal and communications skills (verbal and written), strong ability to influence and build rapport Strong guest service orientation Rapid learner with the ability to grasp concepts and protocols

  • Must maintain a high attention to detail.

WHY IDEAL IMAGE?

Compensation:

  • Competitive compensation and bonus opportunities

Comprehensive benefits:

  • Medical, dental, and vision benefits, with Flexible Spending Accounts and Health Savings Accounts

  • Employer-paid life insurance and short term disability

  • Parental Leave for any new or adoptive parents after a year of employment providing 8-12 weeks of full pay based on years of services and type of leave needed (full time employees).

Paid time off:

  • Company paid holidays and vacation days

Additional benefits:

  • Discounted cosmetic services for employee, family, and friends

  • Company-paid training

  • Cosmetic products discount

  • Amazing company culture

  • And more!

If you are interested in joining a company that values its employees and encourages job ownership in a supportive environment, please apply today! To learn more about IDEAL IMAGE and our services please visit us at: http://www.idealimage.com.

  • Please, no phone calls or walk-ins to our center*
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Residence Club Guest Services Attendant Full Time

Four Seasons Hotels Inc

Posted 3 days ago

VIEW JOBS 2/22/2020 12:00:00 AM 2020-05-22T00:00 Department: Residence Club Position: Guest Services Attendant (Bell & Valet) Status: Full -Time WORK FOR THE BEST - FOUR SEASONS RESORT SCOTTSDALE! The Bell Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. As the first and last impression of the Residence Club, this high profile department carries a special responsibility. The Bell Attendant is responsible for the arrival and departure experience of the owners. The Bell Attendant transports luggage to the guest room for arrivals and transports luggage for departing guests or into temporary storage. The Bell Attendant also responsible for the upkeep of the fitness center, lobby and public areas. Company Background: Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Because of our employee-centric approach, Four Seasons has been named to FORTUNE's list of the "100 Best Companies to Work For," since its inception in 1998. Responsibilities: Job duties include but are not limited to: * Assisting in Guest Services areas that include the front drive and ensuring proper handling of luggage * Accommodating guest requests, and assisting in valet services Skills/Qualifications: Ideal candidate will have: * 1-2 years previous Bell or Valet experience in a hotel/resort. * Must have excellent English communication skills and be able to multitask * Must be able to stand/walk/run for eight-hour shift * Be able to work in desert climate * Flexible schedule required for AM and PM shifts * Must be available holidays & weekends Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf Four Seasons Hotels Inc Scottsdale AZ

Guest Services Receptionist

Ideal Image Jacksonville