Penn Entertainment, Inc. Robinsonville , MS 38664
Posted 2 months ago
WE'RE CHANGING ENTERTAINMENT. COME JOIN US.
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
Develops and maintains positive, interactive relationships with guests, building loyalty and increased frequency with ViP guests by providing excellent guest service
Extends warm, professional greetings to guests and assigns rooms in a manner that consistently demonstrates Red Carpet Customer Service skills - issues room keys and provides clear escort instructions to Bell Staff
Keeps records of room availability and guests' accounts
Reviews and determines guest comp value based upon gaming performance
Makes an confirms reservations
Enters accurate information into the AS400, LMS, Micros and other computer systems
Communicates with customers about upcoing events, preferences, information about our property and directs calls to the appropriate destination
Responds to queries, solves and/or refers problems to the correct persons following through for hte guest in a professional manner at all times
Accurately computes and records retail purchase transactions
BRING US YOUR BEST.
Knowledge of computer keyboard, minimum of 30 wpm
Knowledge of operating cash register for retail items.
Valid MS Gaming License
Ability to meet the demands of a fast-paced environment
STAY IN THE GAME. FOLLOW US.
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the
Score Bet Sportsbook and Casino.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
Penn Entertainment, Inc.