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Guest Services Attendant

Expired Job

Two Bit Circus Los Angeles , CA 90021

Posted 4 months ago

Join the Circus!

Two Bit Circus is opening a micro-amusement park in DTLA!

What is a micro-amusement park, you ask? A 50,000 ft venue in the Arts District featuring re-imagined midway and arcade games, interactive story rooms, re-imagined carnival food, mastered mixology, a robot bartender, and so much more (that we can't post here)!

Job Summary:

Reporting to the Guest Services Manager you will welcome and register guests, answer questions about experiences, maintain and update records, obtain payments, make reservations, collect guest experience feedback, secures lost and found items.

Primary Duties & Responsibilities:

  • Willingness to accept the most effective role;

  • Responsible for providing exceptional guest service at Two Bit Circus;

  • Responsible for the promotion of a safe and professional workplace through consistently adhering to policies and procedures as outlined in the Two Bit Circus SOPs and Two Bit Circus Handbook;

  • Welcome guests by greeting, answering phones, responding to requests; taking food orders;

  • Check-in guests by obtaining or confirming guest experience preferences, verifying any reservations in the system, providing information to guests about their reserved experience, and a general overview of the guest experiences throughout the park;

  • Direct guests to the location of their reserved experience, if applicable;

  • Answer inquiries and other services guests may require at guest entry;

  • Collect revenue by credit card, cash, and other methods of payment; Ensures proper cash handling procedures are followed at all times;

  • Secure guest's lost valuables by managing the lost and found;

  • Ensures proper selling techniques and strategies are utilized to maximize revenues;

  • Additional duties as assigned

Qualifications:

  • Position is based in Los Angeles;

  • Previous hospitality or hosting experience preferred;

  • Previous experience in cash handling preferred;

  • Must be flexible regarding schedule, as it is based on business demands;

  • Education: High School diploma preferred;

  • Experience working in a start-up environment

  • Applicants must be currently authorized to work in the United States on a full-time basis

  • Requires regular and predictable attendance;

  • Requires successful completion of criminal background check.

Physical Requirements:

The physical requirements listed below are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will be regularly required to:

  • Work days, nights, and/or weekends as required.

  • Work in noisy, fast paced environment with distracting conditions.

  • Move about facility and stand for long periods of time.

  • Read and utilize hand and finger dexterity to hand write and/or type.

  • Talk and hear.

  • Lift and carry up to 10 pounds.

  • Must have regular and predictable attendance.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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Guest Services Attendant

Expired Job

Two Bit Circus