Guest Services Attendant

Troon Golf, L.L.C. Scottsdale , AZ 85250

Posted 2 months ago

The Rocks Resort in Scottsdale, AZ is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Key Responsibilities of the Guest Services Attendant:

  • Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.

  • Assists in the setup and execution of golf tournaments and outings.

  • Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.

  • Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.

  • Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.

  • Prepares golf carts for play following the standards of Troon Golf.

  • Assists in educating players regarding course policy, current cart policy, speed of play and so forth.

  • Assists players by changing their golf spikes, if needed.

  • Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.

  • Directs start of play when necessary.

  • Maintains accurate records of golfers renting clubs.

  • Services the customer who is renting golf clubs and cleans rental clubs upon return.

  • Assists with food and beverage activities.

  • Cleans golfers' clubs upon completion of play.

  • Incorporates safe work practices in job performance.

  • Performs other duties as required.

Minimum Qualifications of the Guest Services Attendant:

  • High School Diploma or GED; and six months to a year customer service experience or training.

Other Qualifications:

  • Regular and reliable attendance.
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Guest Services Attendant

Troon Golf, L.L.C.