Guest Services Attendant

Troon Golf, L.L.C. Santa Rosa , CA 95402

Posted Yesterday

The Fountaingrove Club (TFC), is actively seeking a Golf Course Service Attendant. If you love the game and have a fascination for fairways you might be the candidate we seek. You must have an outgoing and cheerful disposition, a strong work ethic, and enthusiasm for learning. Must live in the Sonoma County area.

This position is a high visibility role in service to TFC golfing members. You are the very first encounter in one's round of golf at TFC and as such you are the poster-person for exhibiting our mission. Our mission is to provide an exceptional private club experience and support a healthy lifestyle in an environment that fosters fun, camaraderie, and community. You will bring to the job your passion for driving that mission. If you are reliable, organized, and have great follow through you will be a strong candidate for this leadership position.

We're looking for a person who knows what is needed to successfully manage a golf club's Bag Drop, and who can maximize "down time" to keep the bag drop area clean and presentable. We value people who take pride in their work, are reliable, and have a passion for doing their personal best. The right individual will graciously welcome members and their guests when they check in, taking care to inform members whether others of their group have arrived, and will provide directions for guests who need them.

Key Responsibilities of the Guest Services Attendant:

  • Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.

  • Assists in the setup and execution of golf tournaments and outings.

  • Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.

  • Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.

  • Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.

  • Prepares golf carts for play following the standards of Troon Golf.

  • Assists in educating players regarding course policy, current cart policy, speed of play and so forth.

  • Assists players by changing their golf spikes, if needed.

  • Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.

  • Directs start of play when necessary.

  • Maintains accurate records of golfers renting clubs.

  • Services the customer who is renting golf clubs and cleans rental clubs upon return.

  • Assists with food and beverage activities.

  • Cleans golfers' clubs upon completion of play.

  • Incorporates safe work practices in job performance.

  • Performs other duties as required.

Minimum Qualifications of the Guest Services Attendant:

  • One month related experience or training.

Other Qualifications:

  • Regular and reliable attendance.

Traits:

  • Reliable/Available

  • Organized

  • Leadership

  • Good Demeanor (Composed & Positive)

  • Thorough

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Guest Services Attendant

Troon Golf, L.L.C.