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Guest Services Agent, Maui Banyan, Full Time 18-248

Expired Job

Interval Leisure Group Kihei , HI 96753

Posted 4 months ago

Come join our team!

Come join our team!

Why?

You're Gonna Love It Here!

When you work at Aqua-Aston, you become part of our ohana. We are a tightknit group of diverse individuals who encourage each other to be our best selves.

It's Not Just A Job

Our employees smile, not because we want our guests to feel welcome, but because we can't help it. Our work is fulfilling because we're in the business of spreading aloha to our guests.

We Make Promises

Aqua-Aston offers competitive benefits, opportunity for growth, and a fun, rewarding work environment. We believe respect and teamwork are integral to our company's success.

Job Description

Position Summary:

Check in and check out guests, collect rent money, make guest and owner reservations and process all guest charges. Answer telephone switchboard and process calls and messages. Process all guest complaints to the appropriate personnel in order to maintain highest levels of guest satisfaction.

Position Responsibilities:

  • Process guest check-in and check-out and collect rent money. Process credit cards as per Aqua-Aston Hospitality procedures. Responsible for accurate daily collection of money and preparing daily reports.

  • Answer property's incoming telephone switchboard and direct calls to appropriate person. Record guest telephone and other incidental charges as applicable.

  • Use computer to make reservations or check unit availability for guest or owner inquiries.

  • Prepare work orders for housekeeping and maintenance departments when problems are reported by a guest. Interface with Owner Relations and property management as necessary. As applicable follow up to make sure that problems have been resolved.

  • Perform clerical duties such as typing, filing, recording, mailing and computer data input processing.

  • Prepare daily rent receipt journal, deposit receipts, and other reports as required.

Position Requirements:

  • One of more years' experience in customer service preferred. Previous hotel/resort experience in front desk helpful.

  • Must be able to speak, read, write and understand the English language.

  • Ability to stand for long periods of time.

  • Ability to work weekends, holidays and a flex shift as needed.

Property/Location

Aston at the Maui Banyan, 2575 South Kihei Road, Kihei, Maui, HI 96753

Diversity Commitment

We celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better a better place to work, a better place to grow, enabling a better way to see the world. We are fully committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. The Company complies with the law regarding reasonable accommodation for disabled employees and applicants.

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VIEW JOBS 1/10/2019 12:00:00 AM 2019-04-10T00:00 Come join our team! Come join our team! Why? You're Gonna Love It Here! When you work at Aqua-Aston, you become part of our ohana. We are a tightknit group of diverse individuals who encourage each other to be our best selves. It's Not Just A Job Our employees smile, not because we want our guests to feel welcome, but because we can't help it. Our work is fulfilling because we're in the business of spreading aloha to our guests. We Make Promises Aqua-Aston offers competitive benefits, opportunity for growth, and a fun, rewarding work environment. We believe respect and teamwork are integral to our company's success. Job Description Position Summary: Responsible for the maintenance and repair of all rental pool units ensuring all units are in physical working order, safe, and fresh looking. Position Responsibilities: * Complete all unit work orders assigned. This includes, but not limited to, analyzing/repairing plumbing, electrical, heating and air conditioning malfunctions and carpentry repairs. * Conduct daily pre-arrival walk through for all check-in rooms to validate minimum standards are being maintained prior to rooming a new guest.. * Log repairs/maintenance duties performed daily and complete all required paperwork promptly and accurately. * Ensure a safe and healthy environment for all guests and co-workers. Report all hazards to management in a timely manner. Position Requirements: * Must be able to speak, read, write, and understand the English language. * Knowledge of proper equipment usage and repair. * Prior guest relations training. Property/Location Aston Maui Hill, 2881 South Kihei Road, Kihei, Maui, Hawaii 96753 Diversity Commitment We celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better – a better place to work, a better place to grow, enabling a better way to see the world. We are fully committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. The Company complies with the law regarding reasonable accommodation for disabled employees and applicants. Apply for Job * Careers * Sign In * New User Interval Leisure Group Kihei HI

Guest Services Agent, Maui Banyan, Full Time 18-248

Expired Job

Interval Leisure Group