Guest Service Representative/Leasing Consultant

Oakwood Worldwide Arlington , VA 22201

Posted 7 days ago



Do the words "it is my pleasure" roll off your tongue with ease? If you have answered yes, Oakwood Worldwide has a new home for you!

Our Guest Services Representative/Leasing Consultant (GSR/LC) provides excellent customer service in person, email and phone to our guests staying at Oakwood Crystal City. Additionally, the GSR/LC is responsible for maintaining good personal and working relations with our service team and guests.

At Oakwood Worldwide, we know that satisfied associates make for satisfied clients and guests. Oakwood promotes from within!

Your Hours and Location: Must be able to work a flexible schedule including weekends located in Arlington / Crystal City at 400 15th Street, Arlington, VA 22202

Customer Service Team Customer Satisfaction Problem Solving Leasing - Sales

What's In It for You?

GSR/LC's enjoy a creative and diverse work-life where you are the face of Oakwood for our guests and an internal liaison for your team. You will have access to ongoing training programs and be a part of a team dedicated to creating the happiest guests in an empowering environment. Oakwood also has recognition and awards plus competitive compensation and benefits:

Medical / Dental / Vision coverage and Prescription Drug Programs / Company Paid Life Insurance & AD&D / Short and Long Term Disability Insurance / Life Insurance for Family Members / Multifaceted Learning Opportunities / Educational Reimbursement / Paid Vacation & Sick Leave / Child Care Reimbursement / Direct Deposit Payroll and much more!

What Your Day Is Like

  • Complete all reservation paperwork including credit card authorizations

  • Make pre-arrival and welcome guest calls

  • Follow up on pending paperwork

  • Answering phones and process work order requests

  • Showing apartments to prospective guests and closing lease agreements

  • Tracking and reporting on sales traffic and closing results

Best Candidates Will Have

  • 2+ years of experience in an Administration and Organizational environment

  • Exceptional customer service and phone skills.

  • Ability to close a sales transaction

  • Professional verbal and written communication

  • A positive and energized personality and behaviors that demonstrate empathy

  • Proficient experience working with MS Word, Excel, and Outlook

Oakwood is the premiere global provider of Corporate Housing Solutions

Headquartered in Los Angeles, California, Oakwood Worldwide is the world's largest provider of high quality furnished and unfurnished accommodations. We provide the advantages of far-reaching resources, unparalleled expertise, and the industry's most personalized customer service through a tightly integrated staff of more than 3,000 highly trained professional. Our company is staffed by bright, organized and dependable people driven by a common company goal: to help us accomplish great things through exemplary customer service to our clients and to our peers.

If you want to work in a fun, pro-employee, professional environment, join our industry leading team today!

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Guest Service Representative/Leasing Consultant

Oakwood Worldwide