Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Guest Service Representative

Expired Job

Springhill Suites Lincolnshire , IL 60069

Posted 4 months ago

Job Summary

Welcome to our family

As a world-class leader in the travel industry, theres no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.

The impact youll make

No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.

What youll do

Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shifts staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages

Perks you deserve
Well support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging leadership
Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs

What were looking for

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Youre welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know youre important to us. Youll make an impact in your role, and for that, youll be appreciated and valued.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

DMI Mobile Enterprise Solutions

Posted 4 weeks ago

VIEW JOBS 11/18/2018 12:00:00 AM 2019-02-16T00:00 About DMI DMI, the world's first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, IoT and big data analytics, and secure device and app management. The company's unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices around the world. The company was named one of the 2018 Top Workplaces in the Washington, DC area by The Washington Post and received Inc. Magazine's Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at www.dminc.com and on LinkedIn, Twitter, Facebook, and Instagram. About the Opportunity Digital Management, LLC. (DMI) is looking for a Customer Service Representative to join the Managed Services Group tier 1 service desk. Roles and Responsibilities: * Answering support calls * Opening tickets for these calls * Basic mobility troubleshooting such as email setup & password updates, Install mobile applications, and Wi-Fi setup Roles and Responsibilities: * Develops and coordinates daily activities for client orders, deployments and device imaging * Manages daily work load and communicates expectations to appropriate parties * Processes orders within carrier tools to the client's specification * Manages order queue and ensures proper placement within carrier tools * Communicates client requirements to appropriate personnel (both internal and external) * Works with the training department and technical writer to document the approved processes for each client and device * Provides change management leadership for the technical specifications of client order processes Qualifications Education and Years of Experience: * High school diploma or the equivalent * Minimum 1-2 years' related experience required Location: Lincolnshire, IL Physical Requirements: N/A Additional Requirements: Public Trust is required for this position Min. Citizenship Status Required: No Restrictions Working at DMI DMI is a diverse, prosperous and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions. DMI Mobile Enterprise Solutions Lincolnshire IL

Guest Service Representative

Expired Job

Springhill Suites