Guest Service Representative

Location: Nothing Bundt Cakes in Asheville, NC

1838 Hendersonville Road, Suite A-102

Asheville, NC 28803

Full-time and Part-time positions available in Guest Service, Back of House (Baking and Frosting), and Shift Lead

Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our guests and employees, and with teamwork and guidance, we cultivate an incredible work environment for our team on a daily basis. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a welcoming environment for our guests, offers creative solutions for celebratory occasions and sells our delicious cakes. The GSR is the first point of brand contact in our bakery and serves in an essential role to create a memorable experience and leave a positive, lasting impression.

Our managers are committed to your success and further development, within the brand and overall career. You will gain industry-demanding experience at the highest level and with an emphasis on celebration!

Accountabilities/Duties:

• Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm

• Maintains strong product knowledge to educate guests

• Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration.

• Processes guest orders efficiently and accurately utilizing point-of-sale system

• Upholds a clean and organized bakery, which includes routine sweeping/mopping of the floor, and cleaning of countertops, windows and other surfaces.

• Maintains a consistent work attendance and punctuality record.

Education, Certifications and Work Experience Requirements:

• Applicants must be 14 years of age or older. Applicants under 18 years old are required to get a NC Workers Permit

Benefits:

• Matching 401(K) (age 21+)

• 50% in-bakery discount

• Flexible Scheduling

• Work/life balance

• $15 per hour (20+ hours per week)

Compensation: $12.00 - $15.00 per hour

Join Our Growing Family

From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!

Click here to learn more about Nothing Bundt Cakes.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

California Applicant Privacy Policy