Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Guest Service Representative

Expired Job

Marriott International Danvers , MA 01923

Posted 2 months ago

With a fun, casual and residential atmosphere including a full kitchen in every suite, TownePlace Suites are designed for the self sufficient, long stay guest who wants to settle in and connect to the local area. As a part of the TownePlace Suites team, you'll enjoy getting to know our guests and helping them enjoy a "Real Living" experience. Find Your World at TownePlace Suites by Marriott.

Job Summary

Welcome to our family

As a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.

The impact you'll make

No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.

What you'll do

  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes

  • Secure payment, verifying and adjusting billing as needed

  • Provide guests with room and hotel information, directions, amenities and local interests

  • Run daily reports, reviewing to see what needs to be communicated to the next shift's staff

  • Complete cashier and closing reports, counting the bank at the end of each shift securely

  • Accept and record wake-up calls, delivering to the right department

  • Communicate any emergency, lost item or theft to proper security staff and/or authorities

  • Keep contingency lists in case of emergency and communicate any necessary messages

Perks you deserve

We'll support you in and out of the workplace by offering:

  • Team-spirited coworkers

  • Encouraging leadership

  • Support to live a life of wellbeing and happiness

  • Opportunities to serve and give back to the community

  • Discounts on hotel rooms, gift shop items, food and beverage

  • Recognition programs

What we're looking for

  • A warm, people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

You're welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Guest Service Representative

Motel 6/Studio 6

Posted 4 months ago

VIEW JOBS 8/18/2018 12:00:00 AM 2018-11-16T00:00 Overview Company: Motel 6/Studio 6 Guest Services Representative G6 Hospitality is hiring a GUEST SERVICES REPRESENTATIVE for one of its iconic Motel 6/Studio 6 locations. Although this role is similar to many other guest service or front desk clerk positions, at Motel 6/Studio 6 we believe this role represents so much more. This individual establishes the guest's first impression of our brand and sets the tone for their experience during the entire stay at our property. The ideal person leads with a Heart for Service, is charismatic and thoughtful and enjoys getting to know new people from different walks of life. He/she will also focus on guest-facing duties such as registration and creating a hospitable experience for those staying with us, along with jumping in and assisting with other property tasks where needed. This is an immediate part-time position. About G6 Hospitality Whether you're working at our headquarters in Carrollton or at one of our Motel 6 or Studio 6 locations, you have the unique opportunity to connect and leave a positive impact on those who visit us every day, in a real and meaningful way. As an iconic brand in economy lodging, we live to serve both our guest and our team members, equally. We seek out those who have a Heart for Service and a desire to grow with our organization. We provide our team members competitive benefits, in addition to leadership coaching and development opportunities through robust training and forums. Plus, with our Operation Next Step program we are committed to honoring and supporting our veterans and military spouses by creating opportunities to take that next step in their career with us. At Motel 6/ Studio 6, we work hard but we make sure to show our appreciation for our team members' contributions during our CEO Awards, Team Member Appreciation Month, Veterans Day events, in addition to providing incentives for our frontline team members. If you have a service attitude, a desire to transform your career and have an entrepreneurial spirit, we look forward to having you join our team! Responsibilities What You Will Be Doing * Serve our guests by modeling excellent service by striving for warm hospitable interactions, as well as, identifying and addressing guest issues. * Guest registration, collecting guest payments, making and confirming guest reservations and maintaining records of assigned and available rooms. * Maintain cleanliness and appearance of front lobby as well as ensure our guests and property team's safety by being diligent in reporting any safety or security issues. * Manage the standards and procedures of Motel 6 / Studio 6 through effective planning, organization and decision-making. * Support your team by stepping in to perform any task that is asked of the property team with a willing and servant attitude. Motel 6/Studio 6 Danvers MA

Guest Service Representative

Expired Job

Marriott International