Guest Service Host

Laredo Hospitality Management Mchenry , IL 60296

Posted 2 weeks ago

With over 85 locations, Stella's Place is one of Chicagolands' Premier Destinations for Slots and Video Poker. Our three brands, Dotty's, Stella's Place and Shelby's, are neighborhood gathering places for adults to enjoy a light meal and video gaming in the comfort of a welcoming and friendly environment.

The Guest Service Host position is for someone who can work independently and loves meeting new people. This person should take pride in customer service and making every guest experience special and unique.

Job Summary:

  • Provide excellent customer service to bring the excitement and thrill of winning to every guest. This would include: greeting and welcoming guests, providing personalized customer service, preparing and serving food & beverages.

  • Working independently to effectively maintain the operations of the store during each shift while maintaining the highest standards of cleanliness throughout all areas of the location.

  • Engage and aid in guest participation of monthly promotions by encouraging guest to join in on the excitement.

  • Ensure cleanliness throughout location, including kitchen, gaming areas, and restroom.

Job Requirements:

  • Maintain a positive work environment for employees and guests.

  • Maintain regular and consistent attendance and punctuality.

  • Accurately count and handle money.

  • Complete required training including Basset and SafeServe.

  • Perform other duties as requested by management.

  • Must be 21 years of age.

Skills and Experience:

  • Previous experience is preferred but not required.

  • Able to use a touch-sensitive POS System.

  • Strong interpersonal skills.

  • Able to lift a minimum of 10 lbs.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Guest Service Host

Laredo Hospitality Management

Posted 4 months ago

VIEW JOBS 7/28/2021 12:00:00 AM 2021-10-26T00:00 With over 85 locations, Stella's Place is one of Chicagolands' Premier Destinations for Slots and Video Poker. Our three brands, Dotty's, Stella's Place and Shelby's, are neighborhood gathering places for adults to enjoy a light meal and video gaming in the comfort of a welcoming and friendly environment. The Guest Service Host position is for someone who can work independently and loves meeting new people. This person should take pride in customer service and making every guest experience special and unique. Job Summary: * Provide excellent customer service to bring the excitement and thrill of winning to every guest. This would include: greeting and welcoming guests, providing personalized customer service, preparing and serving food & beverages. * Working independently to effectively maintain the operations of the store during each shift while maintaining the highest standards of cleanliness throughout all areas of the location. * Engage and aid in guest participation of monthly promotions by encouraging guest to join in on the excitement. * Ensure cleanliness throughout location, including kitchen, gaming areas, and restroom. Job Requirements: * Maintain a positive work environment for employees and guests. * Maintain regular and consistent attendance and punctuality. * Accurately count and handle money. * Complete required training including Basset and SafeServe. * Perform other duties as requested by management. * Must be 21 years of age. Skills and Experience: * Previous experience is preferred but not required. * Able to use a touch-sensitive POS System. * Strong interpersonal skills. * Able to lift a minimum of 10 lbs. Laredo Hospitality Management Mchenry IL

Guest Service Host

Laredo Hospitality Management