Description: As a Guest Service team member, you are the front end and the face of what we stand for.
You'll be motivated by and always look for opportunities to go above and beyond guest expectations. You'll help guests feel the difference in their Target shopping experience because it's frictionless, inspiring and rewarding. You'll create a friendly and welcoming environment that generates lots of Target love and loyalty among guests.
Handle guest exchanges, returns, and complaints with grace and ease (assume best intentions and apologize for the inconvenience). Identify problems and offer solutions. Engage guests in conversation while completing transactions and suggesting possible complementary products and services.
Welcoming and helpful attitude toward guests and other team members.
Able to learn and adapt to current technology needs. Able to think quickly on the spot to answer guest questions. Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary. Able to lift 40 lbs. 6 months previous retail experience or equivalent preferred, but not required.