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Guest Service Agent - 1230787

Expired Job

Hyatt Chicago , IL 60602

Posted 3 months ago


Checking people in and out. It's a no brainer, right?

Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent with Interstate, you'll have many opportunities to brighten someone's day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.

  • Welcome and serve guests in person and over the phone everyday.

  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.

Property: Hyatt Centric The Loop Chicago

Hotel Brand/Office Type: Interstate Hotels & Resorts

Primary Location: United States-Illinois-Chicago

Schedule: Full-Time

Job: Guest Service Operations

Job Sub Category: Guest Services

Req ID: 1230787

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Guest Service Agent - 1230787

Expired Job