Guest Safety Host - Winter 24-25

Company Description

With roots dating back to 1946 and a division of Aspen One, Aspen Skiing Company owns and operates four mountains-Snowmass, Aspen Mountain, Aspen Highlands, and Buttermilk-creating premium, sustainable, and transformative experiences in recreation, culture, and nature. In addition, the company runs the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts and more than 410 trails. Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality and ASPENX and leverages its influence across all of its business units to advance climate action, community engagement and racial justice. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Twitter, Instagram or Facebook.

Job Description

Summary

The Guest Safety Representative oversees the Cloud Nine restaurant operation specifically to ensure that guests are able to safely ski/ride from the restaurant to the base area. Identify guests who are unable to ski/ride safely & arrange Snowcat transportation to the base area.

Job Posting Deadline

Applications for this position will be accepted until September, 30, 2024 for the 2024-2025 Winter Season.

Essential Job Functions

• Ensure the security of guests and property

• Assess intoxication levels of guests using TIPS training guidelines

• Notify restaurant management of any guests who show signs of intoxication, to prevent further service of alcohol

• Operate the Snowcat as needed to provide transportation to guests who are unable to safely ski/ride to the base

• Coordinate with Restaurant Management regarding any illegal activity related to drug use, or consumption of alcohol products that could jeopardize the establishments liquor license

• Other duties as assigned

Qualifications

• Must be 18 years or older

• Ability to operate a snowcat or willingness to learn required

• Must be able to pass DMV check

• College graduate preferred

• Prior guest service experience is preferred

• Previous security experience is an advantage

• TIPS Certified preferred

• Ability to communicate and follow oral or written directions in English is required

• Ability to ski or ride at an intermediate level is required for employees of ski in/ski out restaurants in winter

Additional Information

Supervision Given and Received

Supervision Given: This position has no supervisory responsibilities.

Supervision Received: Works under direct supervision of the Restaurant Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time

• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces

• Must be able to continually lift, push or pull up to 50 lbs. individually or with assistance

• This position, in certain locations, will require an employee to ski or snowboard

Job Benefits

This position is classified as a seasonal full-time position eligible for the following benefits:

Enrollment dates differ across the various programs.

• Paid Time Off Programs

• Paid Leave Programs

• Employee Ski Pass

• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here