Guest Room Inspector - Salishan Coastal Lodge

Soul Community Planet Gleneden Beach , OR 97388

Posted 7 days ago


Guest Room InspectorSCP is seeking a room inspector for our
incredible coastal lodge in Gleneden Beach, Oregon.

We See You & We Want You On Our Team!

The Guest Room Inspector is primarily responsible for
guaranteeing cleanliness, supplying room amenities, and ensuring
the comfort of guest room accommodations. This position will
direct and inspect the work activities of room attendants. The
Guest Room Inspector will act as the act as the Housekeeping
Supervisor when the Housekeeping Supervisor is not present.

The Guest Room Inspector shall strive to provide exceptional
service to both internal and external guests at all times. They
will be responsible for exemplifying the SCP's Culture & Core
Values.

The Guest Room Inspector is required to accurately record all
hours of work through the use of SCP's timekeeping system.
Accurately recording time is required in order to be sure that
the Inn Keeper is paid for all hours worked as required by the
wage and hour laws.

Working "off the clock" is strictly prohibited. If any manager
or supervisor directs you to, or suggests that you should,
perform work while not "on the clock," you must notify Regional
Director of People Services immediately. Similarly, the Guest
Room Inspector is not permitted to perform work after hours or
from home without specific direction from their supervisor. In
the event such work is authorized, all time spent working must be
reported on the employee's time record.

  • Work alongside a hardworking, fun, and tight-knit team!

  • Competitive Pay of $20-$23 per hour with the opportunity for
    personal and professional growth.

  • Out-of-this-world benefits!

Your Wellbeing is at the forefront of all that we do
so we offer a variety of perks and benefits to take care of all
of you. That includes generous Paid Leave plans, options to plan
for your future, and health benefits for you and your pets! *
Some benefits are for full time regular team members only.
10 weeks paid parental leave 1 month
sabbatical after 3 years of service to explore on your terms in
your 4th year Generous 401k Matching
Travel perks to our incredible destinations just to name a
few!

It is important for us that you are doing the things you love to
do inside and outside of work. We value YOU, your mind, spirit,
and the balance between work and LIVING. We also would love for
you to work with your friends & family, we have a generous
referral program and want you to have a blast at work with your
colleagues. If this sounds like your next dream job, learn more
about the role below and apply online via the link today. We are
looking forward to connecting with you!

What You Will Tackle:

  • Anticipate guests' needs, respond promptly, and acknowledge all
    guests, however busy and whatever time of day.

  • Observing guest reactions and conferring frequently with team
    members to ensure guest satisfaction.

  • Maintain positive guest relations at all times. Resolve guest
    complaints to over-the-moon satisfaction.

  • Follow Hotel policies with lost and found items.

  • Adhere to Hotel requirements for guest and team member
    accidents or injuries and in emergency situations.

  • Continuously promote sanitation, safety, and security efforts.

  • Encourage Social Media/5-star compliments or reviews on OTA's.

  • Inspect work performed to ensure it meets specifications and
    established brand and hotel standards.

  • Ensure guest over-the-moon satisfaction by providing a
    sparkling-clean, obsessively-organized guest room by:

  • Making beds.

  • Dusting.

  • Vacuuming.

  • Cleaning and sanitizing bathrooms.

  • Removing trash, door hangers, and laundry bags.

  • Organizing promotional materials.

  • Keep all supplies, cleaning materials, and clean linens secure,
    free of clutter and hazards, and in assigned storage areas where
    others can find them and to prevent losses or damages.

  • Train personnel in housekeeping duties.

  • Perform cleaning duties when necessary.

  • Investigate complaints about service and equipment and take
    corrective action.

  • Assist in maintaining hotel inventory of rooms, supplies,
    linens & amenities

  • Promote sanitation, safety, security efforts, and guest
    services of the Hotel.

  • Ensure equipment and facilities are inspected, cleaned, and in
    proper operational conditions at all times.

  • Appropriately notifying a Supervisor or Engineer of maintenance
    issues.

  • Inspect, plan and ensure that all materials and equipment are
    in complete readiness for service.

  • Maintain knowledge of correct maintenance and use of equipment.

  • Maintain knowledge of and comply with all departmental
    policies, service procedures, and standards.

  • Other duties as assigned.

Job Requirements

  • Must be a United States citizen or possess a valid work permit.

  • Ability to work a flexible schedule that may include evenings,
    weekends, and holidays.

  • Must be able to work in a fast-paced environment with urgency
    and empathy." />

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Guest Room Inspector - Salishan Coastal Lodge

Soul Community Planet