Guest Room Attendant

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

• Cleans and vacuum assigned number of rooms a day

• Cleans room to exceed Downtown Grand Standards and expectations

• Clean 16 credits per day

• Make beds daily in assigned area

• Conducts a.m. and p.m. room checks to determine the status of the rooms

• Loads GRA cart with all cleaning supplies and linen

• Folds linen for the GRA cart

• Dusts and cleans all furniture, picture frames, mirrors, windows, baseboards, carpet edges, inside and outside door panels, door ledges, and thresholds

• Cleans under bed, desk, chairs, and behind night stands

• Checks and replaces all missing items in rooms such as hangers, clocks, ice buckets, hair dryers, brochures, and stationary

• Cleans and ensures bathtubs, tub ledges, sinks, vanity shelves, and toilets are spot and dust free

• Sweeps, mops all bathroom floors

• Dusts all lights and lampshades

• Pushes a fully loaded Guest Room Attendant cart to transport supplies between guest rooms

• Report any lost and found items to Security

• Reports all room defects to Manager

• Complete any additional duties as assigned by Housekeeping Leadership

SUPERVISORY RESPONSIBILITIES: N/A

Required:

• Minimum six (6) months experience as a guest room attendant in a mid to upscale hotel

KNOWLEDGE/SKILLS/ABILITIES:

• Ability to communicate effectively in English

• Ability to read and understand different chemical labels and their use

• Ability to work as a member of a team

• Ability to clean 16 credits per day

• Able to work a varied schedule -- including nights, weekends and holidays

• Knowledge of sanitation and health codes

• Strong attention to detail

• Ability to meet deadlines