Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Guest Experience Specialist (Sales Associate)

Expired Job

Petco Laurel , MD 20708

Posted 4 months ago

If you're both an animal lover and a people person, a position in one of our stores might be a great fit. We're looking for people with a strong commitment to helping pets and their parents experience their very best lives together. When you join us, you'll be part of a great team, working together to achieve sales goals while doing work you truly love.

Purpose Statement:

Provides optimal guest experience services. Assists guests in the proper selection of merchandise in accordance with their identified needs. Demonstrates a high level of interest in the welfare, health, and proper handling of all animals. Performs cashiering duties. Performs related duties in support of the store attaining its assigned sales goal. Ensures merchandise is properly stocked and priced. Adheres to established operational guidelines and store policies and procedures. Evaluates guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.

Key Accountabilities:

The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.

  • Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.

  • Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.

  • Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.

  • Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.

  • Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.

  • Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

  • Assists in stocking and facing merchandise according to established standards.

  • Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip. Adheres to loss prevention policies.

  • Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.

  • Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.

  • Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.

  • Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.

  • Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.

  • Participates in the completion of quarterly and annual physical inventory counts.

  • Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.

  • Performs special projects as assigned.

Supervisory Responsibility:

None.

Work Environment:

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Education and Experience

Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
B2B Inside Rep Six (6) Months Sales Retail Or Customer Service Experience
New!

Protocall Communications

Posted Today

VIEW JOBS 12/17/2018 12:00:00 AM 2019-03-17T00:00 <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;"><strong>How to Apply</strong><br /> <br /> Please take this link to the <a href="https://protocall.net/our-open-jobs/inside-sales-laurel/">Laurel Call Center</a> application and job description and submit your latest resume and experience.  Tell us the best time to contact you and the preferred telephone number. Our <a href="https://protocall.net/our-open-jobs/">interactive website</a> allows you to ask questions or schedule an interview or consultation any time of your day.<br /> <br /> <strong>Job Description</strong><br /> <br /> Protocall Energy Solutions, an award winning local company for over 20 years, is accepting resumes for a self-motivated, business-to-business Inside Sales Representative with at least six (6) months of sales, customer service, retail or related experience that enables you to –</span></span><br />   <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Explain product features clearly and in a genuine manner</span></span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Use active listening skills to anticipate and answer questions</span></span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Engage in conversation that uncovers hidden customer needs and objections</span></span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Stay positive and confident throughout every customer interaction</span></span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Build long-term customer relationships</span></span></li> </ul> <span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">  <br /> You will receive inbound and outbound calls, establish long-term customer relationships, communicate via email, and perform in a courteous, professional and consultative manner. You will transform uninformed prospects into knowledgeable customers who recognize real savings in the area of newly competitive energy services.<br />  <br /> <strong>Annual Earnings up to $80,000 Including Competitive Base Salary and Commissions.</strong><br />  <br /> You can earn $80,000 or more annually, including a competitive base salary. Commissions are also earned on renewals. Full benefits apply. Our compensation package, including a solid base salary, is competitive with that offered by top retailers and vendors in the region. Our commission structure and full benefits are designed to reward performance, promote growth and ensure that you enthusiastically remain a member of our team for years to come. Commissions also are earned on renewals. You will receive a public transportation reimbursement. Many employees easily commute from Baltimore and Washington. We have ample parking.<br />  <br /> Constellation Energy, our client, is the leading U.S. competitive energy provider with one of the cleanest and lowest-cost power generation fleets and largest retail customer bases in the country. They power two-thirds of the nation's Fortune 100.<br />  <br /> <strong>REQUIREMENTS</strong><br />  <br /> You have strong work ethics and the drive to achieve your goals. You have a proven aptitude for, and appreciation, of customer service.<br />  <br /> <strong>BENEFITS</strong><br /> <br /> You will receive --</span></span> <ul> <li style="padding: 0; margin: 0;"><span style="font-size:14px;">A weekly activity base plus high payout</span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">A commission on annual renewals</span></span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">A high pay-out commission structure</span></span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Full medical, dental, and vision</span></span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Paid holidays</span></span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="font-size:14px;"><span style="font-family:arial,helvetica,sans-serif;">Paid days off</span></span></li> </ul> Protocall Communications Laurel MD

Guest Experience Specialist (Sales Associate)

Expired Job

Petco