Hallson Hospitality Nashville , TN 37250
Posted 3 days ago
Welcome to Hallson Hospitality Co., a premier property management and real estate investment company based in Nashville, TN. Founded with a passion for creating beautifully designed short-term rental properties, we specialize in curating an exceptional collection of accommodations that offer an elevated experience for our guests.
At Hallson Hospitality Co., we take pride in upholding the highest standards across our entire portfolio. Our commitment to providing unparalleled guest experiences sets us apart in the industry. From the moment guests arrive, our dedicated team ensures their stay is seamless and extraordinary, turning moments into cherished memories.
Ready to be our guru of guest experiences at Hallson Hospitality Co.? Your role as the Guest Experience Manager is crucial to our day-to-day operations. If you've ever felt the thrill of leading conversations, creating new possibilities, and juggling multiple priorities simultaneously, this role was designed for you!
As the Guest Experience Manager, your primary objective will be to ensure top-notch customer service and unforgettable 5-star experiences for our guests. From their first interaction to check-out (and beyond), your mission is to create lasting memories that will leave a lasting impression.
Practically, this means you will be responsible for overseeing our guest communications, listening intently to and being guided by customer feedback, and monitoring our digital platforms to inform our next move. Ultimately, you will be the bridge between our operations and everyone who books to stay with us.
Personality Fit:
If you're a natural problem solver with excellent communication skills who takes initiative and has a customer-centric approach, you'll fit right in with our dedicated team. We invite you to apply and join us in building an authentic Hospitality experience in the STR space!
Requirements
Benefits
Annual Salary:
Based on experience and achievement
Bonus: Bonuses are awarded based on guest reviews, response time, and overall company performance.
Benefits:
Schedule: Full-time hours with the flexibility to work various shifts, including evenings, weekends, and some holidays as needed.
Hallson Hospitality