Guest Experience Lead (Gel)

GUEST EXPERIENCE LEADER

We are hiring motivated part-time Guest Experience Leaders!

Start moving forward safely today

• McDonald's corporate-owned and franchise restaurants have over 50 procedures in place to help ensure the safety and well-being of Crew Members, customers, and the

community.

Start building your future today

• Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language

classes, and even career advising to help employees achieve their goals.

Start a flexible schedule today

• Get a job that fits your life and encourages you to balance what's important to you.

Start a feel-good moment and start your application today!

Responsibilities:

The Guest Experience Leader interacts with the guest at every stage of the Customer

Journey by:

• Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need

• Expertly handle guest concerns and know when it is appropriate to bring an issue to management

• Assisting guests with the self-order kiosks and troubleshooting common issues

• Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests' needs at all times

• Paying special attention to assist families with children and guests with special needs (e.g., getting down

• on one knee when talking to a child, carrying trays, helping to find seating)

• Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app

• Identifying potential areas of mprovement and sharing these opportunities with management

Benefits:

• Starting pay of $16 or up depending on experience and availability

Flexible Schedule

Sick Pay

Free Uniforms

Service Awards

Employee of the Month

Discount Programs (McD Perks)

Free Meals during your Shifts

Team Activity Calendar

Tuition Assistance (up to $2500 per Year)

High School Diploma: (Cost covered 100%, Participation is Confidential. All Courses

Online)

Colorado Tech University: Our Partner School. You attend with as little as $0 out of

pocket tuition)

Growth Opportunities

Additional Info:

This job posting is for a position in a restaurant owned and operated by an

independent franchisee, not McDonald's USA. This franchisee owns a license

to use McDonald's logos and food products, for example, when running the

restaurant. However, this franchisee is a separate company and a separate

employer from McDonald's USA. Thus, if you are hired for the job described

in this posting, the franchisee will be your employer, not McDonald's

USA. Only the franchisee is responsible for employment matters at the

restaurant, including hiring, firing, discipline, supervisions, staffing, and

scheduling employees. McDonald's USA has no control over employment

matters at the restaurant. McDonald's USA will not receive a copy of your

employment application and it will have no involvement in any employment

decisions, including whether you receive an interview for the job or whether

you are hired.

This job posting contains some general information about what it is like to work in

this restaurant, but is not a complete description of all duties of the

job. People who work in this restaurant perform a number of different

tasks every day and this posting does not list every essential function of the

job.