Mcdonald's North Highlands , CA 95660
Posted 6 days ago
GUEST EXPERIENCE LEADER
We are hiring motivated part-time Guest Experience Leaders!
Start moving forward safely today
community.
Start building your future today
classes, and even career advising to help employees achieve their goals.
Start a flexible schedule today
Start a feel-good moment and start your application today!
Responsibilities:
The Guest Experience Leader interacts with the guest at every stage of the Customer
Journey by:
Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need
Expertly handle guest concerns and know when it is appropriate to bring an issue to management
Assisting guests with the self-order kiosks and troubleshooting common issues
Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests' needs at all times
Paying special attention to assist families with children and guests with special needs (e.g., getting down
on one knee when talking to a child, carrying trays, helping to find seating)
Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app
Identifying potential areas of mprovement and sharing these opportunities with management
Benefits:
Flexible Schedule
Sick Pay
Free Uniforms
Service Awards
Employee of the Month
Discount Programs (McD Perks)
Free Meals during your Shifts
Team Activity Calendar
Tuition Assistance (up to $2500 per Year)
High School Diploma: (Cost covered 100%, Participation is Confidential. All Courses
Online)
Colorado Tech University: Our Partner School. You attend with as little as $0 out of
pocket tuition)
Growth Opportunities
Additional Info:
This job posting is for a position in a restaurant owned and operated by an
independent franchisee, not McDonald's USA. This franchisee owns a license
to use McDonald's logos and food products, for example, when running the
restaurant. However, this franchisee is a separate company and a separate
employer from McDonald's USA. Thus, if you are hired for the job described
in this posting, the franchisee will be your employer, not McDonald's
USA. Only the franchisee is responsible for employment matters at the
restaurant, including hiring, firing, discipline, supervisions, staffing, and
scheduling employees. McDonald's USA has no control over employment
matters at the restaurant. McDonald's USA will not receive a copy of your
employment application and it will have no involvement in any employment
decisions, including whether you receive an interview for the job or whether
you are hired.
This job posting contains some general information about what it is like to work in
this restaurant, but is not a complete description of all duties of the
job. People who work in this restaurant perform a number of different
tasks every day and this posting does not list every essential function of the
job.
Mcdonald's