Orlando Informer Orlando , FL 32801
Posted 3 weeks ago
Orlando Informer is offering the opportunity to be part of a team of smart, creative people who are bringing unique experiences and lifetime memories to families across the world. If you are a customer-service professional with great empathy and organizational and communication skills, you can put your expertise and talents to work to help others.
Orlando Informer is a theme-park vacation-planning company founded in 2011. Every year, we help millions of people plan a better vacation to Orlando’s biggest tourist destinations. Since 2015, our private events (Orlando Informer Meetups) have provided thousands of guests with the opportunity to experience after-hours access and unique opportunities at their favorite parks. Orlando Informer is also an authorized retailer of theme-park tickets.
We’re looking for a guest-service champion. You should be able to preemptively foresee and resolve guest-service concerns before they occur, pitch and execute ideas to surprise and delight our guests, and resolve customer concerns as they arise. This role will require you to be empathetic to each guest, detailed oriented, and efficient. You should be incredibly comfortable with written and verbal communication.
Orlando Informer is a small, nimble, and remote-first company, so may have the opportunity to experience many areas of our business. With this in mind, here are some of the major responsibilities of this role:
Requirements
Benefits
Compensation: $18.50-$22.00/hour
In addition to competitive compensation, Orlando Informer also offers:
Orlando Informer