Guest Communications Lead

Crista Ministries Port Orchard , WA 98367

Posted 3 months ago

Full Time position

Benefits: Medical, Dental, Vision, Retirement


The Guest Communications Lead will assist the Program Director as the primary communicator for all guest groups prior to their arrival. Coordinate with the Program Leaders and other camp staff to communicate groups' needs to the team prior to arrival. Assist the Sales & Marketing Manager in gathering information post-event and assist in the re-booking process. Maintain weekly Intern schedules and assist with recruiting and hiring of Summer staff. Help with the implementation, maintaining, and running other camp programs as needed. Pursue leadership development opportunities for staff at every level. Understand the desired outcomes of our leadership pipeline and joyfully train those they supervise in the same manner. Reinforce Camp's culture of being a "sending organization."


(General overview and may not include all details of responsibilities)


  • Guest Group Communication

  • Act as the main contact for all booked groups prior to arrival.

  • Initiate contact no later than one month (30 days) prior to a group's arrival.

  • Communicate invoice payment policies during initial contact. Send a final invoice one month prior to the retreat, request payment upon leader arrival at camp, and communicate the different payment options available.

  • Collect schedules, dietary restrictions, set-up needs, and activity counts 2 weeks prior to a group's arrival.

  • Coordinate weekend schedules and housing with multiple groups on the same weekend. Ensure there are no conflicts.

  • Communicate camp standards, policies, and information to the group prior to their arrival (information about insurance, waivers, housing, meal times, etc.).

  • Follow up with groups post-event for evaluative information.

  • Provide a high quality of customer service to all groups, respond quickly to needs prior to arrival and approach requests with a positive attitude.

  • Guest Group Planning and Implementation

  • Before guest group arrival communicate all group needs to the Program Director and Program Leads via weekly staff meetings.

  • Coordinate as needed with the Food Service Supervisor to accommodate dietary restrictions.

  • Work with other camp staff to support various guest group needs.

  • Staffing and Program Support

  • Assist the Camps program as needed in areas of scheduling, recruiting, hiring, training, managing and running camp programs

  • Recruit and coordinate volunteers.

  • Schedule interns to best-fit program needs.

  • Collect intern requests for time away from Camps. Notify interns of approval or denial in coordination with the Program Director, Program Leads, and Internship Director.

  • Assist the Sales and Marketing Manager in re-booking groups.

  • Participate as needed in marketing events and touring booked or prospective groups around the camp properties.

  • Work collaboratively with supervisor, coworkers, and customers.

  • Perform other related duties as assigned.

Personal conduct that reflects well on CRISTA Ministries and supports our personal conduct policy

Perform all duties consistent with the CRISTA Ministries Mission Statement


Interns, Summer, hourly staff, and Volunteers in conjunction with the Program Leaders.



  • Profession that Jesus Christ is Lord and Savior.

  • A lifestyle that is consistent with biblical principles.

  • Agreement and support of CRISTA's Doctrinal Statement.

  • Demonstrates the values of a CRISTA leader.


High School diploma or equivalent.


Two years working in youth ministry or ministry leadership or similar experience.


CPR certifications, WA State Driver's license


Word, Excel, Outlook Email



Bachelor's degree from an accredited college or university.


Four years working in youth ministry or ministry leadership or similar experience.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Management Seattle South And Surrounding Area

Gamestop Corp.

Posted 3 days ago

VIEW JOBS 1/16/2020 12:00:00 AM 2020-04-15T00:00 Job Snapshot * Location: 3475 Bethel Road Southeast Port Orchard, WA * Job Type: GameStop Retail Management * Experience: Not Specified * Date Posted: 1/15/2020 Job Description PLEASE NOTE: Your application for this position includes all locations within the district. District Manager – role is similar to an innovative business entrepreneur and owner, with special emphases on comp sales, used sales, talent retention, trades, guest experience, and loss prevention. Within GameStop's broadly defined parameters, District Leaders have the autonomy, authority, and responsibility to inspire outstanding business results through others as the leaders of their district's performance development strategy. Store Manager – directly influences the performance of everyone who interacts with guests and supports a solution selling environment. The Store Leader is responsible for fostering a selling culture that creates unique, complete solutions that exceed guest's expectations. The Store Leader ensures best-in-class guest service for every GameStop guest by using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life. The Store Leader makes discretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day business processes of a GameStop store, which will demonstrate the commitment to a unique solutions selling experience for all guests. Job Requirements Qualified District Manager candidates will possess the following: * 3 years of successful, related experience as a multi-unit leader required * Bachelor of Arts or Bachelor of Science from a regionally accredited college or university in a related field of study, such as business administration, is required, although equivalent experience may be accepted as a substitute * Proven ability to work productively with others, welcome and adapt well to change, communicate thoughts and feelings effectively, and receive and respond to feedback from others maturely Travel Requirements: 60 to 70% with occasional overnight stays. Qualified Store Manager candidates will possess the following: * Must be at least 18 years of age and present state-required proof of age documents * Must be able to provide genuine and friendly assistance to every guest during every visit * High school diploma or GED required; An Associate's or accredited Bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred * Three or more years of retail sales, guest service, and/or management/leadership experience required; at least 1 year of retail management experience preferred * Must be able to work alone and move throughout the store unassisted, for extended periods (up to 12 hours per day) * Must be able to lift and/or move objects and displays (up to 30 lbs.), bend, stoop, reach with arms and hands, and climb on ladders * Must be able to occasionally travel unassisted via car and/or plane to offsite conferences and meetings (less than 10%) * Must be able to work a minimum of 44 hours per week Gamestop Corp. Port Orchard WA

Guest Communications Lead

Crista Ministries