Guest Advisor (Sales Associate)

Petco Jacksonville , FL 32277

Posted 2 months ago

If you're both an animal lover and a people person, a position in one of our stores might be a great fit. We're looking for people with a strong commitment to helping pets and their parents experience their very best lives together. When you join us, you'll be part of a great team, working together to achieve sales goals while doing work you truly love

Purpose Statement

Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness. Promotes the guest experience journey and a culture that consistently delivers the Petco guest brand experience. Through the lens of our Petco Co-Values, the Guest Experience Leader will be the catalyst, champion, and role model for all relationship building touch points with Petco guests. Mentors all store partners in the delivery of GUEST+ engagements to support and drive guest experiences and create Petco Promoters. Ensures the health, welfare and proper care of all live animals. The Guest Advisor may be a 'key holder' and Leader on Duty (LOD) on a limited basis as needed.

Key Accountabilities

The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.

  • Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.

  • Adheres to Veterinary Protocol for all sick animals.

  • Acts as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service.

  • Provides quick and courteous service to all Petco guests and their pets, by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services.

  • Maintains knowledge of pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.

  • Maintains job related knowledge and express a passion about animal welfare and display integrity in the work area.

  • Maintains familiarity of all new products and services in order to be able to engage with customers regarding new product and services features and benefits.

  • Responds to inquiries politely and professionally regarding products, services and pricing via the telephone.

  • Informs guests of upcoming adoption events and explain our Think Adoption First philosophy.

  • Maintains knowledge and expertise of all Partners in order to reference them as a resource as needed, to deliver an optimal the guest experience.

  • Maintains familiarity with current store promotions and special services.

  • Maintains currency of seasonal training activities, such as flea and tick periods, pet summer safety, holiday promotions, etc. when applicable.

  • Provides quick and courteous service to all customers by utilizing GUEST+ engagements

  • Ensures Petco operational standards are maintained throughout the store.

  • Ensures that the store is opened and / or closed as a 'key holder' in accordance with established policies and procedures.

  • As required, assists with evaluating staffing levels on scheduled shifts to determine and ensure appropriate staffing.

  • As required provides functional guidance to store partners, to include assignment delegation, instruction, and follow-through.

  • On a limited basis may be required to advise the leadership team of any pertinent issues.

Supervisory Responsibility

As need and while performing as a Leader on Duty will all partners. Provide guidance and training as needed. Provide input to performance evaluations for all partners as required.

Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Education and Experience

Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. Two years' experience in providing public information in the animal nutrition, care/wellness/treatment, and knowledge areas is required. Minimum of one year experience in a retail environment is highly preferred. A qualified applicant will be able to demonstrate proficiency in the areas of mathematics, basic accounting relationships, analysis and problem-solving skills. Excellence in communication and a proficiency in computer skills, and perform internet research is also required. Proficiency in the use of the Petco PetNet and have the ability to access product information using the POLARIS system is required. Successful completion of all 4 CAS certification is required. Petco trained in Nutrition is required.

Must be PIJAC certified (California only). Have thorough understanding of all aspects of Pet Services. Knowledgeable of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.). Familiarity with the dog training class offerings and the store's dog training schedule. Familiarity with the store's photography and vaccination schedule. Previous Petco experience preferred.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales / Sales Manager / Sales Associate / Sales Leader

Apex Elite

Posted 1 week ago

VIEW JOBS 11/20/2020 4:33:54 PM 2021-02-18T16:33 <p><strong>Alexis Riley</strong><br /> Apex Elite<br /> National Hiring Director<br /> Exclusive Territory Preset Appointment Division (ETPAD)<br /> <br /> <em>"Investing in each other; a career unaffected by the economy."</em><br /> <br /> <strong>I NEED INDIVIDUALS THAT CAN BE TRAINED TO BE TOP 4% SALE PRODUCERS ON MY TEAM!!!</strong><br /> <br /> Average U.S. 1st Year Income as of 10/15/2020:<strong> $85,905</strong><br /> <br /> <strong>HOW TO APPLY FOR A POSITION:</strong><br /> <br /> Your next step is to Apply for an interview online. You first will need to <strong>Register</strong> a password-protected account on our website. That grants you access to my 30-point <strong><em>Application for Interview</em></strong>. Once you complete the required questions and click submit, it will automatically establish your candidacy for a position on Team Riley. Your answers also will provide your eligibility for a contract guaranteeing you a 1st year minimum income of <strong>$50,000, $75,000,</strong> or<strong> $100,000</strong>.<br /> <br /> <strong>ABOUT US:</strong><br /> <br /> Apex Elite is a revolutionary marketing organization that is on the leading edge of the future in senior market healthcare sales. Apex Elite is backed by the wealth of $180,000,000,000 (billion) from several top Fortune 500 companies, in which we have contractual agreements. We have engaged in these agreements to grow their product distributions starting with our nationwide marketing of their Medicare supplemental benefit products. With focus on the senior citizen population, Apex Elite is targeting the heavily growing baby-boomer market. This market is literally increasing in numbers by over 11,000 (eleven-thousand) new seniors every day! Thus, it is of no surprise that in just the short time since Apex Elite was founded, we are already among the very highest producing senior marketing firms in the nation, well above forecasted expectations. NOTE: An exclusive sales territory position with Apex Elite ® is ONLY FOR THE RIGHT PERSON!<br /> <br /> <strong>Additional Benefits of Apex Elite</strong><strong>®</strong><strong>:</strong></p> <ul> <li>Daily prescheduled appointments (no cold-calling)</li> <li>4-day work week / 3 Day weekends</li> <li>Weekly Base Pay + Full Commission, Weekly Expense Pay, & Monthly/Quarterly Bonuses</li> <li>Exclusive Sales Territory (for certain qualified individuals)</li> <li>Comprehensive Award-winning training program</li> <li>Tremendous Career Growth Opportunities - Higher Management positions available for those that qualify</li> <li>Luxurious First-Class Convention Trips - worldwide!</li> <li>Performance Award Recognition</li> <li>Average over $7,500 income per month under the mentorship of Alexis Riley</li> <li>Proven Sales Systems</li> <li>Visit our website for more information</li> </ul> <p><strong>Please, ONLY ONE-CALL CLOSERS CONSIDER APPLYING!</strong> :</p> <ul> <li><strong>Trouble applying online for an interview?</strong> <ul> <li><strong>Simply apply directly through Zip Recruiter.</strong></li> </ul> </li> </ul> <p><br /> <strong>For more information to determine if you are a candidate for a position in the Apex Elite ® ETPAD view their corporate website.</strong><br /> <br /> <strong>We encourage you to watch our countless recorded testimonials on our website of actual field producers and real customers! Visit us on Facebook, Twitter, YouTube, LinkedIn, and numerous other social media outlets.</strong></p> <p> </p> <p><strong>NOTE:</strong><em> <strong>It is not a requirement or prerequisite to pay any form of fee or training charge prior to being hired or while working in any position with Apex-Elite. While some candidates of Apex-Elite elect to pay for the preparatory services of autonomous outside sales industry course administrators, this is not a requirement for a position with Apex-Elite in any sales division and such training or marketing course/service fee is in no way conjoined with Apex-Elite and is at the sole discretion and prerogative of the individual as to whether or not to use such services.</strong></em></p> <p> </p> <p> </p> <p> </p> <p>Related keywords: –account executive, outside sales, inside sales, sales executive, AE, salesman, saleswoman, sales person, selling, policy, underwrite, underwriter, LTC, insurance salesman, insurance salesperson, coverage, insurance, financial advisor, financial planner, financial counselor, financial analyst, portfolio, finance, profit & loss, profit and loss, investment advisor, investment counselor, investment, retirement planning, education planning, insurance sales, insurance agent, financial sales, agent, financial rep, financial representative, financial professional, financial services, series 6, series 63, long term care, ltc, life and health, mortgage, loan officer, realtor, real estate, loan, agent, loan agent, processor, loan processor, mortgage, banking, finance, commercial loan, loan officer, new opportunity, marketing, retail management, sales associate, sales manager, consultant, producer, entry level, entry level, training, management training, management, customer service representative, L&H, Life & Health, Life and Health License, Licensed producer, aflac, aig, allstate, all state, all-state; athlete; american general; american income; american income life; american national life; american republic; american senior benefits; amerilife; The Assurance Group; Assurance Group; TAG; bankers life; bankers life and casualty; barclay group; captive; captive agency; captive agent; captive insurance; captive insurance agent; combined; combined insurance; combined insurance company; commissions; straight commission; farm bureau; farmers; farmers insurance; insurance agent; life insurance; senior health; senior healthcare; senior sales; senior market sales; senior insurance; mega life; megalife; met life; monumental; monumental life; mutual of omaha; physicians life; physicians mutual; producer; producers; recent college grad; Sales; Sales Director; sales closer; sales management; sales manager; sales producer; sales trainer; state farm; team leader; top producer; account sales; adt; adt security; alarm sales; cemetery; funeral; closer; competitive; competitive intelligence; business intelligence; consultant; sales consultant; direct marketing; driven; entry level; entry-level; actor; field sales; final expense; hard work; healthcare; healthcare marketing; healthcare sales; home security; sales leader; leadership; lifeshield; loan officer; loan officer training; long hours; pilot; airline pilot; airline; truck driver; marketing; marketing communications; marketing management; megalife; money motivated; money-motivated; monitronics; national sales; outside sales; protection one; protectus; sales consultant; sales jobs; sales management; sales manager; sales volume; security alarm; security alarm sales; sports; strategic sales; Strategic Marketing; top producer; training; training management; travel; aggressive; entrepreneur; business owner; Business Development; 1%; 2%; 3%; 4%; 5%; 10%; 15%; 20%; Preacher; Pastor; Priest; Minister; Teacher; Professor; Film; Theatre; Thespian; CDL Truck Driver; CDL Driver; CDL Truck; Route sales; Coach; Athletic director; Commission-only; Commission only; Direct sales; Outside sales; Loan officer; Loan Officer Training; One-call sales closer; One call sales closer; One call closer; One-call closer; One-call sales; One call sales; One call sale; One call sales, aig, allstate, all state; uber car driver; preset appointments</p> <p> </p> <p> </p> Apex Elite Jacksonville FL

Guest Advisor (Sales Associate)

Petco