Kering Group New York , NY 10007
Posted 2 months ago
Summary
If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.
Job Description
Role Mission
Based in New York, the Gucci Store Trainer
Key Accountabilities
Support the training strategies within the Northeast market with a focus on improving behaviors and ensuring a consistent client experience
Collaborate with retail leaders and training team to create effective deployment plans
Coach and train store leaders and client advisors through on-the-floor observation, providing feedback, and exemplifying the luxury service experience
Deploy trainings in store to achieve performance expectations of Global Retail Academy and regional business partners
Work with the business partners to assess training needs to define training priorities, supporting merchandising and client engagement focuses
Facilitate learning and coaching sessions in store, classroom, and virtual
Monitor and analyze business and training KPIs to identify learning solutions to impact sales and learning absorption
Key Requirements
Bachelor's Degree from an accredited four-year college or university preferred
Minimum of one years' experience in a formalized training position with retail stores
Experience in managing a retail business
Additional experience in a client-facing role at a retail setting is desirable
Luxury retail experience is preferred
Highly developed interpersonal, verbal, and written communication skills, including outstanding presentation skills
Ability to communicate clearly, concisely, and persuasively with both large and small groups
Must be able to work independently and transparently, possessing the judgment to provide frequent, concise, and cogent management updates
Ability to effectively present information in a clear manner, demonstrate procedures and respond to questions
Strong interest in growing and expanding learning and development capabilities
Must possess a positive, solution-oriented, and customer-focused attitude
Self-starter with a proactive approach to resolving problems and issues
Ability to read, analyze, assemble, and compile information for reports, special projects, and surveys
Comfortable interacting with all levels of employees, treating all with dignity and respect
Open and receptive to employees and their learning and development needs
Strong technical aptitude and expertise (Excel, Word, PowerPoint, Learning Management Systems)
Up to 30% travel required throughout the NY-NJ market
Key Values for Ways of Working
Our values define who we are, what we stand for and how we act towards one another. We consider these our commitment to develop a stronger organization:
We Are Inclusive
We Are Respectful
We Are Responsible
We Are Trustworthy
Key Behaviors to Amplify What We Do
Explore
Considerate Thinker
Solutions Developer
Deliver
Accountable Achiever
Agile Advocate
Connect
Connection Builder
Builds trust-based relationships across boundaries and encourages collaboration
Adapts own style to communicate impactfully
People Enabler
Build
Continuous Learner
Talent Builder
Work Authorization
Accessibility
Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle - starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com.
When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.
Salary Range
For individuals assigned and/or hired to work in New York City, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.
A reasonable estimate of the current base salary range is $90,000to $110,000.
EOE M/D/F/V
Job Type
Regular
Start Date
2024-09-09
Schedule
Full time
Organization
Gucci America Inc.
Kering Group