Guardian Case Manager

Position Description

Department History Overview

Harris County Resources for Children and Adults was founded in 1966 as Harris County Child Welfare to provide support services for children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. But the now-county department has expanded services for early prevention, intervention, and adult services.

Vision:

To better the lives of children and adults in Harris County.

Guardian Case Manager Overview:

Under supervision of the Program Supervisor, the Guardian Case Manager will oversee and coordinate legal, medical, financial, social, and psychiatric case management services fulfilling the role and duties of Guardian for diverse populations of individuals with varying degrees of disabilities and challenging life circumstances who have been declared wards of Harris County.

Duties & Responsibilities:

• Develops, implements, and manages the Initial Ward Care Plan for all new guardianship cases which is tailored to meet the ward's individual needs and level of functioning for shelter, clothing, food, and medical, social, educational, legal and psychiatric care.

• Establishes and monitors living arrangements that are in the best interest of the ward.

• Coordinates and consents to medical and psychiatric treatment of the wards.

• Prepares and maintains comprehensive, accurate, and timely case documentation including petitions, court reports, correspondence, and case notes.

• Applies for all public and private financial and medical benefits.

• Fulfills the financial powers and duties of a Guardian Completes and updates Ward Care Plans, Residential Facility Agreements, Annual Reports, Annual Inventories and other documents accurately and timely.

• Provides on-going case management to ensure the well-being of wards assigned including conducting monthly visits and inspections of wards' residences.

• Upon the ward's death, ensures that all funeral arrangements are made, all documents related to the death of a ward are completed and filed appropriately, known family members and all parties involved in the funeral process are notified, attend funeral services, and ensures that the deceased ward is buried or cremated as timely as possible.

• Other duties as assigned.

• This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

Requirements

Education:

• Bachelor's Degree in a Social Science arena, e.g., Social Work, Psychology, Sociology, Criminal Justice, or closely related field.

Experience:

• One (1) year of case management experience in a Social Service setting working with adults with varying degrees of disabilities and challenging life circumstances.

• Training and experience using a personal computer with a variety of software such as Microsoft Outlook, Microsoft Word, Microsoft Excel, and Case Management Software

Licensure:

• Reliable transportation with a valid driver's license (Texas) and auto liability insurance

• Must pass the Judicial Branch Certification Commission's criminal history check to be certified as a Guardian Case Manager and obtain and maintain a Provisional Guardianship Certification. Failure to obtain and maintain the certification will result in termination of employment.

• Successfully complete the Texas Guardianship Certification Exam through the Texas Judicial Commission Certification Board within two (2) years of employment (Texas Government Code Chapter 155).

Knowledge, Skills & Abilities:

• Knowledge of principles, practices, and techniques of case management and administration, case management documentation and records management.

• Skill in empathizing, valuing and dealing successfully with the various types of physical and mental disabilities, distinctive cultural histories and unique needs of people of various socio-economic, ethnic and cultural backgrounds.

• Self-disciplined, dependable, and able to work independently while prioritizing multiple projects, tasks, and demands.

• Maintains the highest standards of ethical behavior, exercising honesty and integrity, respect, confidentiality, and fairness in the execution of their official responsibilities.

• Establishes and maintain effective relationships with residential facilities, care providers, family members, benefit carriers, government officials and departments, community partners and resources, and the general public.

• Handles sensitive interpersonal situations calmly and tactfully.

• Communicates detailed and often sensitive information effectively, both orally and in writing.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

Education:

• Master's Degree in a Social Science arena, e.g., Social Work, Psychology, Sociology, Criminal Justice, or closely related field.

Licensure:

• Licensed Social Worker (LSW),

• Licensed Master Social Worker (LMSW),

• Licensed Chemical Dependency Counselor (LCDC),

• Licensed Professional Counselor (LPC).

Language:

• Bilingual in English, Spanish and Vietnamese.

General Information

Position Type, and Typical Hours of Work:

• Full-time | Regular

• Monday

• Friday | 08:00 a.m.

• 05:00 p.m.

Salary:

• $45,177.60--$51,916.80 (Annually)

• Based on 26 Pay Periods

• Plus Mileage Reimbursement

Work Location:

• Harris County

Additional Information:

• Pursuant to Texas Government Code Sections 155.102 and 105.103, the case manager is required to obtain a Provisional Guardianship Certification from the Texas Judicial Branch Certification Commission in order to perform the following duties of this position. Employment may be suspended until the required certification is obtained. Failure to obtain the certification in a timely manner or maintain the certification obtained will result in termination of employment.

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

BENEFITS

Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.

The following list of benefits is offered only to employees in regular (full-time) positions:

• Medical Coverage

• Dental Coverage

• Vision Coverage

• Wellness Plan

• Life Insurance

• Long-term disability

• Employee Assistance Program

• Ten (10) days of vacation each year for the first five (5) years of service

• Accrual rates increase based on years of service

• Eleven (11) County-observed holidays and one (1) floating holiday

• Professional development opportunities

• Dependent Care Reimbursement Plan

• Healthcare Reimbursement Account

• 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

• Retirement Pension (TCDRS)
• Flexible schedule (varies by department)
• Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County benefits website:

https://benefitsathctx.com/

01

Which of the following best describes your highest level of education completed as it relates to this position? Qualifying information must be documented in the Education section of your application.

• High School or GED diploma

• Associate Degree

• Bachelor's Degree

• Master's Degree or higher

• None of the above

02

If you selected a college degree in response to the previous question, which of the following best describes your major?

• Social Science arena

• Social Work

• Psychology

• Sociology

• Criminal Justice

• Other Related Field

• Unrelated Field

• N/A; No Degree

03

Please describe your educational background including level of education completed, area of study and completed major and minor programs.

04

Which of the following professional licensures do you currently hold? Select all that apply:

• Licensed Social Worker (LSW)
• Licensed Master Social Worker (LMSW)
• Licensed Chemical Dependency Counselor (LCDC)
• Licensed Professional Counselor (LPC)
• N/A; None of the above

05

Which of the following best describes your verifiable case management experience in a Social Service setting working with adults with varying degrees of disabilities and challenging life circumstances? (To be considered, qualifying experience must be documented in your application's employment history)

• Less than one (1) year

• One (1) year but less than two (2) years

• Two (2) years but less than three (3) years

• Three (3) years or more

• I do not have this experience

06

Please provide the dates of employment during which you obtained experience working in case management in a Social Service setting working with adults with varying degrees of disabilities and challenging life circumstances. Provide the month and year that began and ended the experience. Example: "January 2020 - December 2023" If this experience is not clearly documented in the Work Experience section, your application will be disqualified. If you do not have this experience, please type "N/A" in the space provided.

07

Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced

• Intermediate

• Basic

• Entry Level

• Not proficient

08

Which of the following language(s) are you bilingual and fluent? Select all that apply:

• English and Spanish

• English and Vietnamese

• English and Other Language(s)

• None of the Above

09

This role requires a Valid Driver's License (Texas upon hire) Do you have a Valid Driver's License?

• Yes, I have a Valid Texas Driver's License

• Yes, I have a Valid Driver's License but understand I must obtain a Valid Texas Driver's License prior to start date

• No, I'm not interested

Required Question

Agency Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website https://www.governmentjobs.com/careers/harriscountytx