GTM Senior Business Systems Analyst

About Ramp

Ramp is the ultimate platform for modern finance teams. Combining corporate cards with expense management, bill payments, vendor management, accounting automation and more, Ramp's all-in-one solution is designed to save businesses time and money, and free finance teams to do the best work of their lives. Our mission is to help build healthier businesses, and it's working: over 25,000 businesses on Ramp to save an average 5% and close their books 8x faster.

Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables tens of billions of dollars in purchases each year.

Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies-Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One-as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. In 2023, Ramp was named Fast Company's #1 Most Innovative Company in North America, LinkedIn's #1 Top Startup in the U.S., a CNBC Disruptor, and a TIME100 Most Influential Company.

About the Role

Ramp is in a critical phase of growth. We grew immensely in 2023 and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You'll work directly with our Sales, Account Management, Partnerships, and Product teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp's growth efforts through systems development.

What You'll Do

• Work alongside Sales Operations to administer key go-to-market business systems, including Salesforce, Outreach, Qualified, Zendesk, Hubspot, Looker, Gong.io

• Build and deploy automation (flows), validations, and applications in Salesforce

• Implement new systems and integrations as needed

• Analyze key business requirements and systems capabilities to write specifications for systems build and run end to end implementation

• Create key reports and dashboards to track systems performance and data accuracy

• Write and maintain clear documentation on systems build and integrations with other business systems

What You'll Need

• A minimum of 3 years of experience in sales/marketing/revenue operations or business systems in a fast-paced environment

• You have Salesforce Admin certification or equivalent experience

• You're a master with Salesforce and Marketing automation tools (Hubspot, Outreach, Zapier, Retool, Workato), and other GTM tools & systems alike, and can learn new systems quickly

• You love getting in the weeds to build elegant, efficient and scalable solutions

• You're a structured thinker with a natural capacity to distill complex concepts and effectively communicate them to a variety of audiences

• You have a "get things done" mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy

Nice to Haves:

• Experience in high-growth startups and/or high-growth technology companies

• Experience with Asana or similar project management software

• Experience with Looker or similar BI tools

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & vision insurance coverage for you

• Partially covered for your dependents

• One Medical annual membership

• 401k (including employer match on contributions made while employed by Ramp)

• Flexible PTO

• Fertility HRA (up to $5,000 per year)

• WFH stipend to support your home office needs

• Wellness stipend

• Parental Leave

• Relocation support for NY

• Pet insurance