G4S Security Solutions USA Hartford , CT 06183
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The world's leading private security organization, G4S, has an immediate job opportunity for a Global Security Operations Center (GSOC) Analyst. As a GSOC Analyst, you will provide provide a critical support function in ensuring the safety and security of personnel and assets throughout the world by leveraging intelligence from several systems and technology databases that provide advanced correlation and analysis capabilities to deliver a prioritized list of actionable security incidents to the security and safety team. The analyst serves as the main point of contact for the intake and escalation of all issues as reported by employees, contractors, and outside agencies. This position monitors all worldwide events, (access control, alarm, CCTV, social media, news, etc.) in real-time, assesses the real or potential impact upon client persons, property, or assets, and provides accurate and timely notification of these threats to all appropriate persons. Generates reports based on an educated analysis and/or understanding of the data.
G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.
G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.
Specific Duties and Essential Functions
Use internal and external systems (internet, news-feeds, and other data sources), to monitor risks that could have an adverse impact to organizational assets, facilities, and personnel
Develop and manage communications to key stakeholders throughout an incident life-cycle
Collect, analyze, and share intelligence to support corporate investigations
Leverage technology, reporting, and investigative skills to respond to requests, initiate, and resolve cases
Provide case documentation by gathering, organizing, and preparing intelligence and evidence
Perform key access control functions, to include updating employee access levels, configuring access levels, and running access control reports
Utilize closed circuit television for situational awareness, threat management, and investigative purposes
Follow procedures accordingly as it relates to best practices, directives, and standard operating procedures
Perform other tasks and duties of a similar nature and scope as assigned
The Ideal Candidate:
Education, Licenses and Certifications Required
Must possess a high school diploma or equivalent
Ability to meet and maintain any applicable licensing or certification requirements
Type and Length of Specific Experience Required
One (1) year professional security experience
Prior experience working in a security, safety, or emergency operations center
Demonstrated knowledge with Microsoft office applications and office management technology including mobile devices, PDA's, outlook and internet applications
Demonstrated proficiency using mapping software (Google Maps, Google Earth, Bing Maps) and carious CCTV platforms
Work history must include demonstration of each of the following:
Analytic and critical thinking skills
Ability to prioritize workload based on urgency
High level of competency with advanced computer systems (e.g. hardware, software and networks)
Ability to communicate effectively with Information Technology and Security Systems professionals
Proficient computer skills including Microsoft Office
Effective oral and written communication skills
Active listening skills
Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately
Attention to detail
Must be at least 18 years old or the minimum age required by the state, if higher
Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
Must have demonstrated ability to operate radio, telephone equipment and/or console monitors
Must have demonstrated working knowledge in incident response, crisis management, business continuity and emergency response
Must not use illegal drugs. Must be able to pass a drug test with negative results (except when undergoing documented medical treatment).
Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
Physical Requirements and Environment
Environment: Office; minimal to no work in extreme temperatures is expected
Major activity: Working on PC while sitting; telephone use
Physical efforts to carry out job duties: Limited, to include some standing, bending, and limited stretching and reaching.
About the Company:
EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity
G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace
If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.
To receive an update on your application status, please contact our local office by following this link: http://www.g4s.us/en/Contact-Us/Local-Offices