Airbnb is redefining the world's approach to accommodation and travel. We are creating highly local, personal and meaningful experiences for our host and guest community around the world. We develop products that connect millions of travelers with local hosts around the world to provide an authentic travel experience.
The Lux team was created when Airbnb acquired Montreal-based Luxury Retreats in 2017. Our mission is to become the most recognized and trusted brand providing unparalleled world-class travel service. We have the unique opportunity to help people experience the most memorable and mind-blowing trips to the world's finest destinations. While still a fairly new team, we'll be aggressively growing this part of the business. We aim to increase both supply and bookings 10x over the next three years across both Airbnb and LuxuryRetreats.com
About Growth Team
The Guest Growth team will make it easier for people to find and book the perfect vacation home. They're responsible for increasing top of funnel traffic, improving marketing efficiency, and driving customers to instantly book homes or contact our sales team for additional information. They'll test different products and merchandising tactics to better understand what inspires and ultimately drives our guests to book vacations.
About the Role
You'll be the sole Product Manager leading a direct team of engineers, designers, researchers, and data scientists. In addition to your direct team, you'll collaborate with various cross functional partners to accelerate the business. You'll partner with our performance marketing team to improve our marketing efficenciency, and SEO team to drive organic traffic. You'll work with our sales and operations teams in Montreal to ensure a healthy balance of conversion wins and customer quality. Each improvement you make increases the amount of people that contact our sales team in Montreal. You'll manage a roadmap, sprints, and drive your team towards results. You'll be running simultaneous experiments across various parts of our digital experience, actively reporting on your progress and sharing results with the broader organization. You'll pass along the wins, own the misses, and most importantly, learn along the way.
Establish vision for a product team. Challenge the status quo and inspire people toward a unified outcome.
Develop the product roadmap and build consensus on prioritization which drives product execution.
Create clear goals for the team. Efficiently execute to ship product and deliver impact for our business and guests.
Understand guests' needs; identify and define product requirements.
Lead the ideation, research, design, development and launch of people-centric products.
Define and analyze metrics that inform product success & health. Share your results and learnings along the way.
Lead large, cross-functional groups of people. Communicate concisely and influence outcomes.
7+ years of growth product management experience (travel industry experience not required but strongly preferred).
Possess a growth mindset: Live and breathe experimentation, data analysis, and ruthlessly prioritize for impact.
Demonstrated track record of product leadership. Ability to lead and influence teams towards a measured outcome you clearly describe.
Creative problem solver. Able to identify real obstacles and viable solutions.
Ability to quickly absorb technical concepts and communicate them to a non-technical audience.
Radical thinking paired with strong execution. Can envision a world different than the status quo with the ability to articulate a clear path to get there.
Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.