Group Sales Manager

Flik Hospitality Group

Salary: $70000 - $80000 / year

Other Forms of Compensation: 10% bonus

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.

Job Summary

As a Group Sales Manager, you will contribute to the operation's success by strategically selling the hotel including conferences, meetings, and special events. You will offer personalized solutions for our clients and work with our operations team to make sure we exceed our client's expectations.

Key Responsibilities:

• Strategically sells hotel rooms, conference center space, including related services, and food and beverage needs to individuals, groups and companies.

• Develop and manage sales strategies to target groups of up to 32 rooms on peak in all markets.

• Efficiently handle express leads for small groups with short booking windows, ensuring a streamlined and responsive sales process.

• Collaborate with GM to create and execute sales plans that maximize revenue and occupancy.

• Build and maintain relationships with new and existing clients, providing exceptional service and identifying potential opportunities for growth.

• Achieve/exceeds annual budgeted sales goals by performing direct sales solicitation while developing new accounts and maintaining existing accounts; managing account details and preparing reports; responding to all telephone and in-person inquiries to promote the Hotel and Conference Center

• Maintain positive customer relationships and ensure timely responses to all inquiries for space or service needs

• Confer with customers in all phases of their meetings/conferences to ensure complete customer satisfaction

• Effectively plan and communicate to all departments the expressed needs of the customer

• Act as a liaison between the university and all customers

• Maintain a tracking system for all potential external customers

• Ensure that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team

• Attend and host daily/weekly/monthly meetings that are scheduled and provide input and necessary documentation needed

• Oversee and conduct sales calls, prospecting and meet all quotas to ensure that the quarterly and annual goals are met

• Work closely with the team to roll out annual marketing plan

• Manage sales budget and the departmental expenses

• Work with the General Manager and Finance to effectively present monthly, quarterly and annual metric reports

• Complete knowledge of the Property Management System

• Develop quarterly action plans to improve sales efforts and overall yearly initiatives

• Engage in educational and team building activities to strengthen personal value and departmental relationships

• Adhere to all policies and procedures as set forth in the employee handbook

• Ensures Platinum Service culture is executed throughout operation

Qualifications:

• Bachelor's degree required

• Minimum of three years of sales experience

• Keep abreast of industry trends and share information with all staff

• Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously

• Superior quantitative, oral and written communications and problem-solving/strategizing skills

• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint

• Proactive mindset to anticipate and support changes in our business

• Conformity to the highest standards of personal integrity and ethical behavior

• Exceptional customer service abilities

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Req ID: 1297736

Flik Hospitality Group

JEANNE M LANE

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