Group Sales Coordinator - Winter 24.25 Seasonal - Full Time

Seasonal (Seasonal) Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry.

Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?

Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees Discounted skiing and riding for friends and family of eligible employees Vacation and Sick Time policies for eligible employees to rest, relax and recharge Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for eligible employees 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks for eligible employees Free regional bus pass Click HERE for more information on our employee benefits For information on Steamboat Ski & Resort Corporation's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY Provide sales and service support to winter groups and pre-sold accounts committed to Steamboat. Sales include products within SSRC including ski school, lifts, food service, ski rentals, group race functions, and other pre-sold products to groups and pre-sold accounts. Group Sales will also act as a liaison between all SSRC revenue generating departments and the pre-sold accounts.

Resume and cover letter required. ESSENTIAL DUTIES Facilitate the sales process for winter ski club/council trips, specializing in communicating, servicing and upselling ancillary on-mountain group functions. Build and fulfill group orders in RTP.

Coordinate last minute changes to lift ticket orders, as needed. Deliver or ship group lift tickets on an as needed basis. Obtain group customer IKON pass information for accurate reporting of groups.

Manage data input, reports, and contact management for Delphi. Includes all lift ticket and SSRC product sales to be input and managed in system for all groups. Reporting- work closely with Sales Managers on all reporting for weekly and year-end stats, in Delphi and RTP.

Also assist with reporting on all group dining, ski school, rentals, lift tickets, etc. for sales team at the end of the season. Manage all projection reports for winter groups, contacting tour operators and lodging partners for current updates. Enter sales numbers from final invoices for groups on a weekly basis.

Help determine overall projected sales numbers for each group. Create and send out group resumes to internal stakeholders. Assist Group Sales and Marketing with coordination of special events.

Serve as an onsite contact, including outside of normal business operating hours. Weekend coverage required. Assist Sales Managers in fulfilling summer or winter comp request.

Support the Steamboat Grand sales team in creation of group lift booking links, guest resolution and reporting for conference business. Provide on-mountain tours to group business, when appropriate. Assist with FAM (familiarization) visits when needed.

Meet with groups/trip leaders in person during their trip when necessary. Daily monitoring of the Group Sales inbox and voicemail. Attend weekly group sales meetings.

Assist Sales Mangers with leads, lodging proposals and RFP's. Create polished sales documents/informational sheets through Publisher, PowerPoint, Word, etc. Assist in the handling of the Steamboat Group Sales Facebook page.

Host both virtual and in-person Western Welcomes. Travel for business, as needed. Other duties as assigned.

REQUIRED QUALIFICATIONS Must have good communication skills in English including the ability to speak in front of groups of 25 to 200 people. Must be able to travel when needed to group and consumer shows. Travel by vehicle when required, at times in winter driving conditions in Colorado and Wyoming.

Must have a valid driver's license and meet company insurability requirements. Must be able to work nights and weekends. Problem-solving, salesmanship and negotiation skills.

Ability to work independently and well under pressure. Self-reliant and intrinsically motivated. Computer, writing and creativity skills.

Prioritization and organizational skills.

Ability to interact and maintain positive relationships with guests, co-workers and management consistent with SSRC's Service Excellence standards. EDUCATION REQUIREMENTS Formal education or equivalent:

Bachelor's degree preferred. Special coursework: Business, Marketing or Sales preferred.

Prior experience required: Ticket Office or SSRC experience preferred. Knowledge and use of Database (RTP, Inntopia and Delphi) - Run Reports, booking link maintenance and create invoices, manage CRM records.

Knowledge and use of MS Office Products-Design, create excel reports and word memos. The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel.

The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include many region-specific benefits. Steamboat Springs area base hourly pay range: $22.00 - $24.00 per hour PHYSICAL REQUIREMENTS Must be able to lift approximately 50 pounds Must be able to stand or walk for long durations of time.

Must be able to work in a seated position in front of a computer for prolonged periods of time.

Must be able to work outside in sometimes inclement weather. Preferable to be able to ski/snowboard at an intermediate/advance level to provide interpretive and terrain guiding tours with groups.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. Hazardous Materials/Noise:

The noise level in the workplace is usually moderate. This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski & Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause. Employment with Steamboat Ski & Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice. This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski & Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.