Group Sales Coordinator

Job Description

As the Group Sales Coordinator, you will assist the Group Sales Managers and act as a key liaison between clients and resort departments, ensuring that all arrangements are efficiently secured before the group's arrival.

• Support Sales Managers by coordinating the pre-conference meeting with the client and resort staff.

• Prepare and process the contract, send it to the client, and establish a file for office records.

• Obtain necessary signatures on the contract and distribute copies to all relevant parties.

• Coordinate billing and payment processes with the client.

• Collaborate with internal teams to manage all aspects of the group's requirements.

• Maintain tax-exempt forms and ensure copies are distributed to applicable departments, if required.

• Handle and process banquet requests through the company's system.

• Receive rooming lists and input the information into the resort's systems.

• Distribute the group resume to the resort property.

• Follow up with the resort staff on the day of the group's arrival.

• Coordinate with the Food & Beverage department for banquet setups.

• Produce and file a recap report of the group's stay.