Group Sales Account Executive and Event Manager
Department: Ticket Sales
Supervisor: Sr. Manager, Group Sales
The Celtics are seeking a passionate, collaborative, and organized individual to join our Group Sales team. The Group Sales Account Executive and Event Manager will be directly responsible for selling group tickets as well as planning and executing department-wide group sales events, assisting with group sales marketing, and acting as a liaison with other internal departments. The individual will maintain a group sales book of business, including servicing and renewing existing group accounts, with a focus on schools, community groups and special interest organizations, as well as the college and corporate communities.
Actively sell group tickets and group assets, such as High Five Tunnels and Anthem Buddies
Achieve sales goals including revenue objectives and productivity metrics as assigned by the company
Handle day-to-day communications with the individual's clients, maintaining accurate and detailed records of all current accounts and prospects in CRM and Archtics
Follow up with the individual's clients regarding customer service, and establish longstanding relationships resulting in annual programming
Coordinate department-wide game-day schedule, including assigning staff responsibilities and execution of Fan Experiences and hospitality events
Handle Box Office and/or Customer Service duties on game nights
Manage inventory of giveaway items and work with external vendors for ordering and fulfillment
Act as a liaison to various other internal departments, including Business Operations for group offers and invoicing, Finance for all purchase orders, Marketing for all group sales collateral, and Live Events for all in-game theme night elements
Responsible for the fulfillment of any group leader gifts, events or incentives
Maintain detailed records of waivers required for all on-court Fan Experiences
Assist with delegating tasks to the Ticket Sales Intern
Organize campaigns or initiatives for non-game events, including but not limited to the Open Practice and team practice facility
Other responsibilities as assigned by Vice President of Ticket Sales and CMO
3+ years prior experience in ticket sales, marketing, and/or event planning
Excellent time management, organizational, and multi-tasking skills
Exceptional customer service skills and proven ability to problem-solve
Strong computer skills, plus experience in ticket inventory software preferred
High energy, positive attitude, and ability to collaborate and communicate effectively with others
Team player, committed to achieving both personal and overall goals and objectives of the department
Ability to work long/flexible hours, including evenings, weekends, and holidays
Please forward resumes to the Boston Celtics' Human Resources Department at firstname.lastname@example.org.
About the Boston Celtics:
Throughout their storied history the Boston Celtics have long stood for equality and respect, including drafting the first African-American Player, hiring the first African-American Coach and playing the first all-black starting five. The Celtics have won a record 17 NBA Championships spanning five (5) decades, including eight (8) in a row from 1959-1966, and winning their most recent in 2008. In addition, forty-one (41) former Celtics players, management, coaches or staff have been inducted into the Naismith Memorial Basketball Hall of Fame. In December 2002 the team returned to local ownership for the first time since 1963.
Banner Seventeen, LLC is an Equal Employment Opportunity Employer. All employees and applicants for employment are afforded equal opportunity in every area of hiring and employment without regard to race, color, religion, creed, sex, pregnancy (and pregnancy related conditions), gender identity or expression, citizenship status, national origin, ancestry, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, familial status, status as a victim of domestic violence, military or veteran status or any other category protected under applicable federal, state or local law.