Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Group Product Director Of Customer Experience, Neuroscience

Expired Job

Johnson & Johnson Titusville , NJ 08560

Posted 4 months ago

Janssen Pharmaceuticals, Inc., a member of Johnson & Johnson's Family of Companies, is recruiting for a Group Product Director of Customer Experience, Neuroscience based in Titusville, NJ.

At the Janssen Pharmaceutical Companies of Johnson & Johnson, what matters most is helping people live full and healthy lives. We focus on treating, curing and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found.

Janssen Pharmaceuticals, Inc. provides medicines for an array of health concerns in several therapeuticareas, including Cardiovascular, Metabolic, Mental Health, and Pain Management.Please visit www.JanssenPharmaceuticalsInc.comfor more information.

We are Janssen. Our mission drives us. Our patients inspire us. We collaborate with the world for the health of everyone in it.

This Group Product Director of Customer Experience, Neuroscience (NS) is a newly created position within the Neuroscience marketing team. This role represents a unique opportunity to drive the development, alignment, and implementation of marketing resources and solutions to drive an optimal experience for Janssen's Neuroscience customers & patients in the U.S. The role ensures that the organization is creating a unified and seamless stakeholder experience for products in the Schizophrenia and Mood portfolio. This position will oversee the customer experience marketing team in the development and implementation of market access solutions and site of care operational capabilities.

Additional responsibilities will include, but are not limited to, the following:

  • Oversee customer experience marketing, ensuring the Neuroscience portfolio is showing up to customers with one voice for both Schizophrenia & Mood

  • Optimize the customer experience through innovation & operational efficiencies as the portfolio expands

  • Establish annual Marketing Plans for all site of care assets and execute promotional tactics with a focus on patient journey and optimizing market access

  • Manage the development & coordination of Janssen Carepath solutions & materials for the Janssen Neuroscience portfolio

  • Manage the vendor relationships for contract reimbursement & clinical nurse education roles

  • Act as a liaison with the Strategic Customer Group on Market Access solutions

  • Establishing and shaping compliant innovative processes, systems, and structures that enable optimal customer experiences through strong data, analytics, metrics, and tools that anticipate and predict customer and patients evolving needs.

  • Lead an innovative and diverse team of professionals that will be high performing and excel in collaborating across functions, organizations, and external partners.

Qualifications

  • A minimum of a Bachelor's Degree is required; Advanced degree preferred.

  • A minimum of 8 years business experience is required of which 4 years of marketing and/or sales and/or payer/institutional experience in the pharma/biopharma industry with a proven track record of performance is required.

  • Demonstrated experience in critical marketing competencies is required.

  • Must have a demonstrated track record of strong leadership capabilities with ability to work effectively in a matrix and unstructured environment to deliver strong results.

  • People management experience is required.

  • Product Launch experience is preferred.

  • Experience with managing marketing & operational budgets and external partners/vendors is preferred.

  • In-depth knowledge of psychiatry brands, therapeutic area, and institutional channel experience is preferred.

  • Understanding of the healthcare industry, managed care, specialty pharmacy and/or reimbursement is required.

  • Strong analytical skills and experience utilizing data science and analytical tools is preferred.

This position is in Titusville, NJ and requires up to 25% travel predominantly US with limited outside US travel.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location

United States-New Jersey-Titusville

Organization

Janssen Pharmaceuticals, Inc (6062)

Job Function

Marketing

Requisition ID
0742180828


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director Clinical Research Neuroscience

Johnson & Johnson

Posted 1 week ago

VIEW JOBS 12/6/2018 12:00:00 AM 2019-03-06T00:00 At the Janssen Pharmaceutical Companies of Johnson & Johnson, what matters most is helping people live full and healthy lives. We focus on treating, curing and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found. . The Director Clinical Research is a responsible member of a clinical team dedicated to the development and execution of medical strategies and the clinical and operational implementation of a complex compound development program. The Director Clinical Research provides active medical and scientific contributions to a cross-functional clinical team developing and providing support for a neuroscience product. The Director Clinical Research provides input to the clinical development plan, works on the development of the clinical trial protocol(s), clinical trial materials, and takes ownership for the content of clinical study reports and relevant documents for regulatory filings. Team matrix interactions include project planning, project management, regulatory affairs, commercial, data management, medical writing, biostatistics, global medical affairs, clinical pharmacology, clinical operations, market access, epidemiology and other scientific and business-related disciplines. The Director may be asked to contribute to the evaluation of business development opportunities within the Neuroscience therapeutic area. The Essential Functions for the Director are: Responsible for medical monitoring/reporting and all clinical aspects of clinical trials; Works on clinical development plans, trial protocols and takes ownership of clinical study reports and other related documents; Evaluates adverse events (pre and post-marketing) for relationship to treatment; Assists Regulatory Affairs in determining requirements for any corrective actions or health authority reporting; May act as a medical contact at the company for health authorities concerning clinical/medical issues. Interprets, reports and prepares oral and written results of product research, in concert with senior clinical personnel, in preparation for health authority submissions. Experience in setup, design and analysis of clinical trial data is helpful. Additional responsibilities include: Assists Regulatory Affairs in the development of regulatory strategies; Helps explore and evaluate new product ideas to assist in identifying new market opportunities; Support general Medical Affairs activities involving product evaluation, labeling and surveillance. Participate on and may lead cross-functional teams for evaluation of new product ideas, implement franchise business strategies, etc. Reviews medical literature and may be asked to assess medical publications emerging from the Team and its affiliates. Experience in presenting data at scientific meetings and a history of academic publications is helpful. The Director will report to the Clinical Leader and may be asked to manage one or more direct report(s) depending on workload. Qualifications MD (or equivalent) is required. Specialty training in Psychiatry with appropriate post-doctoral training and certification is preferred. Other specialty training including neurology will be considered, depending upon experience. Additional degrees beyond the MD are preferred (PhD, Masters, etc). A minimum of 4 years of clinical trial experience (within the pharmaceutical industry, academia or CRO) is required. Excellent written and oral communication and presentation skills are a must. A working knowledge of the use of Microsoft suite of software products including Excel and Word is required. Experience and knowledge of Good Clinical Practice and regulatory requirements for the conduct of clinical trials and for the appropriate contributions to regulatory filings are required. Must have demonstrated the ability to work in a matrix organization with cross-functional teams. This position may require up to 10% annual travel (domestic and international). Primary Location United States-New Jersey-Titusville- Organization Janssen Research & Development, LLC. (6084) Job Function Clinical Research MD Requisition ID 3999181009 Johnson & Johnson Titusville NJ

Group Product Director Of Customer Experience, Neuroscience

Expired Job

Johnson & Johnson