Metlife, Inc. Oriskany , NY 13424
Job Location: Oriskany, NY
Role Value Proposition:
Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. Were looking for unique talent with fresh perspectives that can propel innovation. In this role you will deliver high quality service to participants and Institutional customers by providing administrative services relating to enrollments, case implementations, claims, billing administration, and call center activities.
Reviews and evaluates escalated dental benefits issues regarding eligibility and plan requirements in order to determine the appropriateness of the claim filing; resolves highly visible and more difficult cases.
Maintains data in automated systems; troubleshoots and corrects problems; performs research and prepares reports.
Facilitates department projects from start to finish; provides project timelines and reports.
Performs other related duties as assigned or required.
Excellent oral and written communication skills.
Ability to adjust to multiple demands and shifting priorities.
High School Diploma required
At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.
MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
MetLife maintains a drug-free workplace.
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Requisition #: 104525