VillaSport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented and motivated people who can grow with us and deliver best-in-class customer service on a scale not seen in the industry.
If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at VillaSport. We offer a fantastic work environment, competitive wages, and a benefits package that includes a 401(k) plan with a generous company match of up to 4% of your compensation.
The Fitness Director leads a team of fitness professionals in providing 5-star service to all VillaSport members in the fitness center and in delivering high quality fitness training services, small group training programs, and educational seminars that help members achieve their health and personal goals. The Fitness Director ensures that all members feel knowledgeable and comfortable in the fitness center and that all Fitness Advisors are genuinely friendly, outgoing, approachable, helpful and credible.
The Fitness Director ensures that new members are properly integrated so they can exercise effectively and safely, are informed about all the program offerings and complimentary services available and are advised as to the fitness programs and services that would best meet their needs and goals. The Fitness Director is responsible for achieving or exceeding departmental budget expectations and for ensuring that all fitness equipment is properly maintained, operational and safe.
YOUR FOCUS AND OUR FOCUS:
To maximize revenue.
To control expenses.
To deliver excellent customer service.
To maintain the quality and cleanliness of your facility and work space.
Club and/or hospitality industry experience (high-end, resort-style, family-oriented facilities) preferred
Relationship-based selling/servicing skills and training/presentation skills
Word, Excel and PowerPoint basic proficiency
Budgeting and analysis skills
Knowledge and expertise in individual and group training protocols and standards; current fitness trends; and anatomy/physiology (a plus but not required)
Experience in customer engagement and retention
Experience in directing a revenue-generating department or business
Experience in managing and achieving a budget
Experience in leading a team of 25 people (2 years minimum preferred)
Experience in developing and delivering educational workshops and seminars
Excellent written and verbal communication skills; great listening skills
Comfortable with striking up conversations with members, with approaching members at the club, with providing advice and assistance, with calling members on the phone, and with handling and resolving member complaints
Excellent customer service and people skills
Friendly, outgoing, energetic, enthusiastic, positive, and motivational
Honest, ethical, principled, and trustworthy
Creative and resourceful
Strong leadership skills
Genuine, sincere interest in helping and developing others
Skilled at rapport and relationship-building
Calm under fire; maintains composure
Strong work ethic and self-motivation
Healthy lifestyle habits
First Aid/CPR certification required prior to hire date
College Degree preferred
For more information about VillaSport please visit our website at www.villasport.com
Please send your resume and salary range requirements.