Group Exercise Instructor

Town Sports International Holdings Inc Boston , MA 02298

Posted 2 months ago

Job Description:

Are you our next Group Exercise Instructor?

Do you have a passion and desire to help others live an active lifestyle? Do you genuinely care about connecting with others and being part of a team? If so, Town Sports International is looking for Group Exercise Instructors to join our growing team. The Group Exercise Instructor teaches group classes that are safe, effective, fun, and motivating for members and guests.

Who are we?

Town Sports International is the largest gym chain in the Northeast region with more than 180 locations spanning numerous markets including locations in California, Florida and Puerto Rico. We operate under our local brands of New York Sports Clubs, Boston Sports Clubs, Washington Sports Clubs, Philadelphia Sports Clubs, Palm Beach Sports Clubs, Around the Clock Fitness, Lucille Roberts, Total Woman Gym + Spa, and LIV Fitness.

What do we do?

We are in the business of fitness results, positive change and personal connections. We achieve this through innovative programming, the latest equipment and a knowledgeable staff. More than this, we work with our members to provide a personalized roadmap to achieve specific fitness goals.

You will thrive in this role if you:

  • Genuinely enjoys engaging and connecting with members to help them achieve their goals

  • Recognize that success is a team effort.

  • Have impeccable time management and organizational skills.

  • Handle member concerns and feedback in a timely, positive and constructive way.

  • Model integrity, collaboration and a can-do attitude.

More about this role:

The Group Exercise Instructor position contributes to TSI's success by promoting the club and company, introducing members to the joys of group exercise classes and maintaining a positive experience for increased member retention. As the "Ambassador of TSI's Brand Experience," the Group Exercise Instructor is required to model and promote TSI's Mission and Fitness Vision through proper appearance and by engaging our members in fun, inspiring, effective and safe classes that will enhance their member experience. Group Exercise Instructors report to both the Group Exercise Team Leader and the management teams at the clubs where they teach. The Group Exercise Instructor role achieves success through embodying our core competencies (Create a TSI Environment, Build a High Performing Team, Achieve Measurable Results).


Create the TSI Environment

Our profession empowers members and team members to achieve active lifestyles. Fitness has relevance through all aspects of life. We build positive relationships and sustain the organization's culture by interacting with the highest level of integrity and communicating in a manner that reflects our brand.

Responsibilities include:

  • Modeling and promoting our guiding principles through the Clubhouse Rules.

  • Reviewing and adhering to all TSI documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc.

  • Delivering group exercise classes that are motivating and entertaining.

  • Elevating the member experience by actively engaging with members in the group exercise studio to enhance their fitness journey.

  • Effectively conducting inspiring classes that begin and end on time, are effective, and safe in nature.

  • Upholding the integrity of all class formats by adhering to established standards.

  • Classes starting and ending on time. Should be in studio and ready for class 10 minutes prior to the start of class.

  • Ensuring studio equipment is maintained and the studio meets or exceeds safety and functional standards.

  • Communicating equipment needs to club management.

  • Documenting all health risk concerns and incidents and reporting to management.

  • Ensuring all Group Exercise and CPR/AED certifications are maintained.

  • Utilizing online class registration and payroll systems to accurately record class attendance and payroll hours.

  • Positively promoting class registration and other club initiatives as communicated by the Group Exercise Team Leaders and club management teams.

Build a High Performing Team

Inspires, motivates and develops a team to reach their fullest potential, contributing to the ultimate success of the organization. We constantly improve ourselves, our processes and our procedures to provide a meaningful experience in the gym. We are connected to our members, clients and each other.

Responsibilities include:

  • Maintaining positive interactions with team members, members, and guests.

  • Learning team member roles and acknowledging a job well done.

  • Communicating effectively with management.

  • Reporting any repairs or supplies needed.

  • Additional duties as assigned.

Achieve Measurable Results

Successfully and consistently exceeds goals that drive the member, employee and business categories of the organization; actions reflect a dedication to surpassing the expectations of both members and employees.

Responsibilities include:

  • Encouraging members to register online for classes.

  • Promoting personal training programs.

  • Asking members to bring a friend to class in an effort to drive new guests and business into the club.

  • Asking managers to observe your class for feedback.

Required Skills and Experience

  • The ability to motivate others to lead a healthy lifestyle. Public speaking capabilities, patience, general knowledge of exercise science and safe fitness practices.

  • Ability to proficiently use our POS and membership system, timekeeping any other computer programs required to meet the business needs of the customer and TSI.

  • TSI approved certification for any class being taught. (Please refer to the Group Exercise Performance and Pay Policy for an approved list.)

  • Child & Adult AED/CPR certified.

  • Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g. picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company.

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Group Exercise Instructor

Town Sports International Holdings Inc