Group Account Supervisor

Company Description

We're Heartbeat, the marketing agency for Healthcare Challenger Brands and the brave clients behind

them. And hopefully you're our next Group Account Supervisor helping us to deliver game-changing

campaigns for consumers & HCPs.

Read on to learn more about what qualities we're looking for in a new member of the crew and why you're

gonna dig working with us.

Job Description

How you'll strengthen the team: Our team is looking for someone who exhibits integrity, trust and self-development. Beyond that, here's how you'll make your mark: Tactics and Execution

• Develop marketing/ brand platform briefs). Owns the agency process. Shows resourcefulness and thoroughness in developing tactical plans, including budgets and timelines.

• Production: Supervises and effectively manages the production of client-approved marketing tools

• Creative: Collaborates on creative brief development

• Assume responsibility for the writing and preparation of marketing communications plans and proposals

• Communication: communicate key Client issues/ initiatives to team accurately and in timely manner

• Demonstrates the ability to think creatively and strategically

• PHCG Offerings: Basic knowledge of PHCG businesses, offerings, and tools

Client Relationship

• Builds trusting relationships with client counterparts. Is seen as strategic, integral to the account, and offering added value.

• Relationship: Frequent, positive client contact with key clients

• Brand Champion: Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments

• Agency Champion: Understands, communicates and advocates the agency POV (point-of-view).

• Presentations: Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly. Presents complex data or messages in clear, succinct, compelling manner to clients

• Lead role in ensuring timely, accurate client documentation & correspondence

Qualifications

Across 5+ years of experience, you know what it takes to slay Client Services. These are the core skills you've totally nailed:

Knowledge

• Deep, expert understanding of the therapeutic category, the audience and at least two channels.

Basic knowledge of at least one other category, and another audience

• Continuously learning technology

• Demonstrates and applies extensive and expert knowledge of assigned brands

• Successfully serves as point of authority and/or source of advice for therapeutic area

• Ensures team adherence to agency process. Identifies issues and leads problem resolution

Strategy

• Vision: Develops communication objectives & strategies (e.g. marketing/ brand platform briefs).

Has the ability to see the big picture and identify the key/broad issues while still driving the process and details

• Planning: High-level analysis of category, research, and competitive data. Analyzes and extracts findings/issues from all available marketing data. Active in strategic development.

• Demonstrates passion for the brand

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $91,000- $154,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application window for this job posting will end 06/13/2024.