The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights, service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other duties as assigned.
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: High School Diploma/GED
No Visa sponsorship is available for this position
Must be highly motivated with a positive attitude
Must be willing to work a flexible schedule including nights, weekends and holidays
Must adhere to dress code policy
Ability to work efficiently under time constraints
Able to attend required training
The ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.
Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas
Operate ground service equipment
Marshal aircraft to and from gates
Provide proper handling of baggage requiring special care
Service aircraft lavatories
Responsible for aircraft security searches and commissary security searches as required
Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained
Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items
Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, pushback tractors, deicers, etc.
Able to communicate using a two-way radio
Effective communication skills, both verbal and written
Perform aircraft interior cleaning as required
Stock aircraft and carts with necessary supplies as required, i.e. InFlight magazines and lavatory supplies
Inventory tracking as required
Other duties as assigned
While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). May be required to lift, push, pull, or carry up to 300 lbs. May be required to work various shifts/days in a 24 hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.
Equal Opportunity Employer: Disability/Veteran
For more information see Allegiant.com/careers