Grocery Department Manager-Full Time, 69Th & Louise

Job Title: Department ManagerReports to: Store Manager, Assistant Store Manager, Floor Manager * Desired schedule will be Tuesday through Saturday, daytime shifts. This position is full time and located at the 69th & Louise location.Job SummaryThe Department Manager works with the Store Merchandise Manager in the task of replenishing merchandise on a daily basis in their respective department. She/he sells merchandise utilizing product knowledge and customer service, signs and displays merchandise while maintaining stock levels.Employee Role Expectations: * Support the management schedule. * Conscientious about store and department appearance. * Extremely thorough and accurate in all paperwork. * Assists in creating a successful work environment. * Take ownership of department merchandising issues.Qualifications: * Strong interpersonal skills. * Must have the initiative to execute in timely manner and finish the project at hand. * Superior customer service, handle requests for customers. * Ability to teach others and lead by example. * Willingness to help out in seasonal sets and special events.Duties and ResponsibilitiesCustomer Service * Assisting customers with questions concerning merchandise and helping customers find the products they are looking for. * Suggesting alternative products for customers if primary product is not carried * Assist customers calling the store with questions and assist other Lewis stores with customer requests. * Communicate customer requests to the appropriate buyer.Advertising & Promotional * Merchandise needs to be ordered for ads and special promotions. * Check daily for special promotional activity. * Check the weekly advertising flyers. * Continuously check the in-stock position of all current ad merchandise. * Continuously check the in-stock position of all special promotions. * Make sure to allow enough lead time when ordering for the merchandise to arrive. * Communicate any challenges with ad merchandise to the store manager and/or appropriate buyer. * Signs for advertised products or special promotions. * Check to make sure that advertised product and special promotions are properly signed. * Scan the departments for old ad signs after an ad has ended.Merchandise Ordering * Order from the Lewis Distribution Center (DC) to fill planogram needs * Order from approved vendors to fill planogram needs * Be aware of ordering deadlines from outside vendors and schedule appropriately. * Communicate problems with out of stocks to appropriate buyer. * Be aware of line changes, line drops, line additions, or substitutions and communicate these vendor challenges to the appropriate buyer. * Communicate with the appropriate buyer on DC out of stocks.Merchandise Receiving * Check in the product received from the DC. * All invoices should be marked off line specific as merchandise is checked in. * Invoices that are complete can be destroyed. * Invoices that have shortages should be communicated to the DC immediately. * If shortages are not corrected by the DC within 5 days, the shortages should be noted and a mark down taken. * If any additional merchandise is received not on the invoice, the DC should be notified immediately. * Check in the product received from vendors.*

All invoices should be marked off line specific as merchandise is checked in. * Invoices should be checked for key# and retails. Any omissions should be corrected. * Invoices that are complete can be turned over to the receiving manager and processed for the corporate office. * If shortages occur, this must be communicated to the vendor immediately. The appropriate forms and/or paperwork must also be completed. * If additional merchandise is received, this information should also be communicated to the vendors immediately. * Damaged merchandise problems should be communicated to the vendor immediately. * If vendor orders create an overstock condition, communicate the problem to the store manager for direction.Merchandising & Display * Maintain planograms * Implementing new planograms or planogram changes * Maintain end caps * Create floor or special displays. * Create seasonal displays and merchandise seasonal planograms * Stock merchandise received daily * Perform daily merchandising duties * Follow general merchandising rules * Complete proper paperwork