A part-time Andretti Grill Support staff attendant is responsible for anticipating guest needs, and exceeding guest service expectations within our Andretti Grill, all while providing a fun and exciting dining atmosphere. This position will be responsible for the selling and delivery of food and cleaning of all food truck tables.All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.
Anticipates and responds to Guests in a friendly and positive manner with a sense of urgency.
Greets Guest and takes orders within Andretti guidelines, always exceeding Guest expectations.
Prepare standard drinks, pours wine and beer quickly, accurately, and without waste.
Deliver food and beverage in a professional manner according to Andretti standards.
Collect payment for all items purchased and consumed and operates the Point of Sale system with ease.
Assist with stocking plates, napkins, silverware, glasses etc and performing side work.
Maintain an organized work area and proactively cleans and resets tables.
Properly disposes of broken glassware.
Follow proper safety and sanitation guidelines in accordance to local health regulations.
Sufficiently handles and accurately counts money.
Check identification of any guest consuming alcohol.
Follow all state and company guidelines regarding beverage service.
Observe, instruct and monitor Guests for safety and guideline adherence.
Assists with Guest recovery and notifies manager to ensure positive Guest experiences.
Communicates clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments.
Attends all required department and company meetings and training sessions.
Maintains a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures.
Knowledgeable of facility emergency procedures.
Performs Opening, Running and Closing department duties as assigned.
Follows proper uniform guidelines according to Andretti Indoor Karting and Games.
Displays excellent verbal and nonverbal communication skills.
Shows an eagerness to learn new skills.
6mos+ prior serving experience is preferred. Valid liquor and/or food handling License is required (pending location). The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performs functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 50lbs.
Walk or stand for long periods of time.
Must be 18 years of age or older.
Ability to carry large trays of food and beverage
Work days, nights, holidays and weekends.
The environment includes bright, dim or flashing lights and loud sounds.
Ability to use a point of sale system and other electronic equipment as needed.
Maintain safety standards at all times.
Good memory, listening skills.
Pleasant, upbeat and sociable personality.
Andretti Indoor Karting & Games