Greeter/Sanitation

Rural King Norwalk , OH 44857

Posted 3 weeks ago

Job Title: Greeter

Reports To: Assistant Store Manager

Job Location: Store Location

FLSA Status: Hourly Non-Exempt. Positions may be Full or Part-Time; Seasonal or Non-Seasonal

JOB DUTIES AND ESSENTIAL FUNCTIONS

  • Greet customers as they enter and exit the store

  • Exhibit an upbeat and positive demeanor

  • Protect the store's assets by being observant and detail oriented

  • Verify receipts when customers are leaving

  • Have excellent communication skills

  • Be customer-service oriented

  • Demonstrate crisis management and know how to diffuse a difficult situation by being tactful

  • Provide safe environment by keeping work areas clean & organized

  • Use walkie-talkie, phone, PA system

  • May be required to cross train and perform other duties

QUALIFICATIONS

  • Versed on store layout

  • Basic understanding of product offering

  • Understand how to use a walkie talkie, phone, and PA system

  • Know how to make popcorn

  • Understand the security tower and how to react when it goes off

  • Log entry when tower goes off

  • Know how to take off security tags

  • Customer Service:

  • Must fully understand return policy and procedures along with checkout procedures, including loadouts

  • Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient

  • Ability to work independently without supervision

  • Ability to access and use the in-store computer, scanning system, and wireless handheld unit

  • Ability to participate in our online applicant and new hire on-boarding process remotely

  • Ability to complete computer-based training

SUPERVISORY RESPONSIBILITIES

  • None

PHYSICAL REQUIREMENTS

  • Good visual acuity and close vision for computer work

  • Repetitive wrist movements on keyboard

  • Ability to stand and/or walk for long periods of time

  • Ability to walk up and down stairs multiple times per day

  • Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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