Greeter

National Saint Louis , MO 63150

Posted 1 week ago

Overview

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National and Alamo has an exciting opportunity for a Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Must be able to work at the following location: 10124 Natural Bridge Road, MO 63134

Must be able to work the following schedule: ANY SHIFT including evenings, weekends & holidays (Full Time 40 hours per week)

Must be able to accept the starting wage of $11.00 per/hour

Responsibilities

  • Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.

  • Welcome members to the facility when they exit the bus or arrive on the lot.

  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.

  • Assist members with questions and concerns to minimize counter visits.

  • Communicate customer service issues to management.

  • Ensure that hangtag information is completed correctly.

  • Maintain clean low mileage fleet mix requirements.

  • Maintain Emerald Aisle for cleanliness.

  • Thank member for their business.

  • Provide upgraded vehicles on request.

  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age

  • High School Diploma or G.E.D.

  • Minimum of 1 year experience handling customer service functions

  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; knowledge of Odyssey system a plus

  • Must possess a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

  • No drug or alcohol related conviction on driving record in the past 3 years

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be able to work outdoors (parking lot and garage) in different weather elements, and be able to stand/walk for longer periods of time

  • Must be able to work at the following location: 10124 Natural Bridge Road, MO 63134

  • Must be able to work the following schedule: ANY SHIFT including evenings, weekends & holidays (Full Time 40 hours per week)

  • Must be able to accept the starting wage of $11.00 per/hour

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Mychoice Rep Full Time

Penn National Gaming

Posted 1 week ago

VIEW JOBS 12/7/2019 12:00:00 AM 2020-03-06T00:00 Overview Don't just work. Work Happy. A career in gaming? At River City Casino & Hotel, we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. Your daily responsibilities include * Adheres to all departmental and property policies and procedures regarding guest service standards. * Works closely with Executive Hosts, VIP Casino Services, and Players Club to ensure superior guest satisfaction. * Greets Players Club guests in a courteous and friendly manner and explains amenities and features. * Resolves customer service issues according to established guidelines. * Provides information on all aspects of the property's services and facilities. * Explains the benefits and issuance of the mychoice card. * Builds and retains customer relations for our 4- and 5-Star guests. * Awards customer complimentaries based on gaming action and program guidelines. * Acts as greeter for bus line runs and charter groups as directed. * Performs all other related and compatible duties as assigned. * Maintain strict confidentiality in all company matters. To be successful in this position it will require the following skill set * High School Diploma or equivalent required. * Previous customer service experience required; Player Services or related experience preferred. * Must have excellent written and verbal communication skills; must be fluent and literate in English. * Ability to maintain a high level of confidentiality and professionalism. * Must have exceptional customer service and interpersonal skills. * Sales or Marketing background helpful. * Strong computer skills required; must be proficient in Microsoft Office applications. * Ability to work collaboratively and communicate effectively with team members at all levels of the organization. * Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. Something to leave you with Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment. Now that you have read about who we are, here is your opportunity to see what we're about! Equal Opportunity Employer Penn National Gaming Saint Louis MO

Greeter

National