Graphic Designer

Creative role will bring a strategic approach, strong communication and influencing skills, and take initiative and establish relationships in a fast-paced environment.

The Purpose of Your Role

This role is an expert communicator and master of representing data, content, and ideas in a variety of visual formats. The Graphic Designer will execute on the company's marketing strategies, aligning company goals and focused on audience-centric tactics across multiple channels, for an omnichannel B2B marketing approach. This person is an exceptional storyteller that motivates the audience to action, leveraging deep knowledge of technology, creative elements and enablement tools.

This person is able to work well independently with limited direction, bringing extreme creativity and strategic direction, leveraging their skills and talent to craft a visual that speaks to the audience.

The Qualifications We're Looking For

• Bachelor's degree in graphic design, visual communications, Marketing or related field

• 5 years related experience and a portfolio that showcases experience in visual communication.

• Superb written, verbal and visual communication skills

• Master of design tools (Adobe suite), presentation suite (PowerPoint, SharePoint), and website management (WordPress, wpengine, HubSpot, tag manager)

• Strategic in bringing creative concepts to life across all mediums including but not limited to infographics, white papers, RFP's, social media, and more.

• Collaborative with multiple departments across the organization.

• Strategic partner and collaborator across all functions of the organization.

• Ability to quickly translate brainstorming discussions and big picture ideas into relevant creative visuals that align with our brand standards and marketing objectives.

• Organized, efficient and able to multi task

• Extreme attention to detail, and meticulous (almost OCD about spacing, formatting!)

• Stay up to date with industry trends and technologies to ensure we remain innovative, including how Ai can impact graphic design and content design

• Exceptional listening skills, ability to ask clarifying questions, accept constructive feedback and deliver project on time and budget.

• Ability to collect and comprehend data and develop content that visually represents the results, in the form of infographics, presentation slides, etc.

• Passionate about brand adherence- understand brand guidelines and be an ambassador for upholding guidelines across the organization.

The Competencies You Bring

A passionate self-starter who takes initiative and is motivated to act with a strong sense of urgency and comfortable in fast-paced, deadline-oriented environment.

Strategic Thinking, Attention to Detail, Meticulous, Flexible and agile, Communications, Data Gathering & Analysis, Business Acumen, Use of Functional/Technical Expertise, Conceptional Thinking

The Value You Deliver

• Strategically deliver compelling and effective visual content across a variety of audiences, internally and externally, driven by the company's purpose and objectives

• Create and optimize presentation materials with high level strategic direction

• Develop visually engaging documents, white papers, case studies, infographics, email templates, branding elements, etc.

• Develop cross-functional design needs across the organization (email templates, interactive and static graphics, presentation templates, branding elements)

• Assisting and working closely alongside the Marketing Manager with corporate website design and working with our agency. Update the WordPress website and landing pages, using website analytics/performance and SEO to optimize.

• Research and gain an understanding of the BPO industry and clients' business/products to assist in strategic recommendations, tactical planning, and executions that further the client's goals and objectives. Leverage analyst data to provide proactive market trends data in presentation format for internal teams to share with prospects and clients.

• Deliver brand marketing programs and projects on time and on budget. Critical to this position is your ability to analyze project requirements, organize and prioritize tasks, identify risks early, and manage the brand marketing program process efficiently.

• Use strategic thinking to drive engagement of audiences with strong communications graphics, photography, and impactful infographics for use within digital and social media platforms.

About Liveops:

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs.  This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better.

Liveops exists to improve the lives of our agents, clients, and employees. As a Liveops employee, you're part of a purpose-driven culture that values curiosity, collaboration, and results. We encourage diverse perspectives to create better outcomes, celebrate initiative, and build relationships based on trust and transparency. We offer outstanding benefits including insurance, 401k match and a flexible vacation plan.

Eligibility Requirements

Eligible States for Employment; Alabama, Arizona, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Michigan, Mississippi, Nebraska, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin.

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas now or in the future.

Equal Opportunity Employer