Grant Coordinator III

Texas Health & Human Services Commission Austin , TX 78719

Posted 3 weeks ago

Grant Coordinator III

The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Grants Coordinator III position within the Access and Eligibility Services (AES), 2-1-1 Texas Information and Referral Network (2-1-1 TIRN). AES is driven by its mission to connect Texans to people, services and supports by helping individuals and families in need of food, medical care, cash assistance and other social services. 2-1-1 TIRN connects Texans to services by providing information and referral to community and governmental resources online at and by phone 24 hours a day, seven days a week. The ideal candidate will thrive in an environment that emphasizes: a passion for service, innovation through new ideas, customer-first thinking, consistent and reliable service provision, embracing our differences as a source of strength, accomplishing more through partnership, and learning for continuous improvement.

The Grant Coordinator position works under the general supervision of the 2-1-1 TIRN Program Manager and serves as the team leader for contact center service delivery. This position fulfills key agency functions involving the management of grant programs that bring people, data, and resources together to improve the health and well-being of Texans.

The position performs extensive and highly skilled grant and project development and coordination, including the preparation of application and reporting materials. The position is also responsible for all aspects of contact center service delivery and project implementation, including working with partners, to explore best practices and dissemination of information to grant sub recipients. Work involves: (1) administering, preparing, maintaining, and reporting requirements, major program initiatives, and special projects, including accountability and oversight; (2) coordinating and submitting applications packets, developing work plans, special reports and project milestones; and (3) serving as a liaison between stakeholders, funding sources and the state.

The position will perform in-depth analysis and evaluation for each program and provide complex technical assistance regarding overall program design and project implementation, which will include contact center service delivery, monitoring, program design, and special project initiatives. The position requires professional and effective communication and interaction with HHSC management, legal, information technology, program, and budget staff, subcontractors, sub-awardees, service providers, advocacy groups, clients, and other stakeholders. The position may require ongoing, detailed interactions with federal officials, as well as an in-depth knowledge for submitting required materials through the federal electronic information management system.

The position also requires professional and highly advanced presentation and organizational skills. The position supports the fiscal management of grant and contract budgets and financial reporting activities. The position works under limited supervision, with extensive latitude for initiative and judgment. Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

  1. Oversees and assures HHSC' compliance with all federal grant and TIRN programmatic contact service delivery requirements, including any state requirements related to grant administration and general principles of contact center management; negotiates, monitors, updates and revises all agreements, project expenses, deliverables, and activities; evaluates, tracks and approves budgets and project costs, including requests for budget revisions. (20%)
  2. Oversees, prepares, or evaluates grant application project plans and special initiatives and timelines and coordinates and oversees the completion of related tasks among appropriate staff and/or other divisions and agencies, as relevant; reviews relevant work completed by other staff (including service delivery reports, contact center service delivery policies and procedures, options analysis, special project applications, briefing documents, project concept forms, intent letters or major application sections); ensures all materials/requirements are completed in a timely manner for both HHSC management review and final submission. (15%)
  3. Oversees cross-functional workgroups composed of internal and external stakeholders to develop program objectives, work plans and budgets. Serves as a liaison between HHSC, other HHS agencies, the federal government and other external stakeholders, which includes attending relevant meetings (traveling as necessary), responding to information requests, and making presentations. Plans, manages and conducts internal work groups of staff, external agency personnel and other appropriate stakeholders as necessary to develop project goals, organizational structure, program objectives, work plans, training, and budgets. (15%)
  4. Provides guidance and oversight to staff, contractors, sub recipients and others on an on-going basis via in-person, phone, conference call, email, and videoconference to share progress made by each sub recipient or contractor on achieving the goals and objectives. (15%)
  5. Develops and reviews policies and rules for the programs, including all relevant federal guidelines, and interprets and prepares these in the form of formal guidance to program stakeholders and/or subcontractors. (15%)
  6. Coordinates, researches, and identifies sources of external funds, creates and oversees the creation of proposals to secure funds for new grant opportunities and grant renewal activities. Formulates project plans outlining steps to design, develop, implement, enhance and maintain the 2-1-1 TIRN program. (15%)
  7. Performs other duties as assigned, including but not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)

May plan, assign, and/or supervise the work of others, particularly the work of the service delivery subject matter expert and training specialist. Performs related work as assigned. Knowledge Skills Abilities:

Knowledge of government organization and administration; knowledge of quality assurance, monitoring, and compliance; skill in performing research and using various research techniques; skill in identifying, analyzing and evaluating complex program/policy issues, evaluating alternatives, and implementing solutions; skill in organizing and presenting information, both orally and in writing; skill in developing creative and workable solutions to complex problems and policy issues; strong short-term and long-term project planning and organizational skills; skill in establishing and managing program performance requirements; skill in working collaboratively and cooperatively with diverse groups in a fast-paced, deadline-orientated environment; ability to plan, organize, and coordinate work assignments among contracted staff; ability to inspire and engage others; ability to perform work with a high degree of attention to detail; ability to work independently and operate effectively within established guidelines and timeframes; ability to work with multiple stakeholders and provide oversight to contracted vendors; ability to think creatively and support creative thinking in others; ability to interpret legal documents such as legislation and contracts; ability to comprehensively and accurately evaluate reports; ability to evaluate and make recommendations for program improvements; ability to exercise judgment and work independently with minimum supervision; and proficiency with Microsoft Excel and other Microsoft Office applications. Registration or Licensure


None Initial Selection Criteria:

Graduation from an accredited four-year college or university. Master's degree preferred.

Additional related work experience may substitute for the required education on a year-for-year basis with a maximum substitution of four (4) years. Demonstrated experience in project coordination, which includes experience planning and implementing projects. Ability to communicate effectively both orally and in writing. Additional Information:

Req # 431226 Applicants may not have a history of substantiated fraudulent activity against HHSC or any programs it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form

  • Click here to download the I-9 form.

The Texas Health and Human Services Commission is committed to hiring veterans and creating a work environment that values and retains the skills that service members bring to the job. A veteran is an individual who has served in:

  • the Army, Navy, Air Force, Coast Guard, or Marine Corps of the United States or the United States Public Health Service under 42 U.S.C. Section 201 et seq., as amended;
  • the Texas military forces as defined by Section 437.001 of Texas Government Code; or
  • an auxiliary service of one of those branches of the armed forces; and
  • has been honorably discharged from the branch of the service in which the person served.

VETERANS: Use your military skills to qualify for this position or other jobs!

Go to to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: For more information on military occupational specialty codes, see the Military Crosswalk Guide.

If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. MOS Code:

No direct military equivalent.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form

  • Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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Grant Coordinator III

Texas Health & Human Services Commission