Graduate Student Assistants will work collaboratively across departments to perform professional tasks and responsibilities that require some independent judgment, some knowledge of admission and high levels of accuracy regarding the university and campus life. Graduate Student Assistants will create a welcoming environment as front desk receptionists, provide information about The New School, coordinate materials for admissions events and lead general administrative tasks.
The role will include serving as a main point of contact in the offices front desk. Kind and comprehensive customer service and/or visitor experience is a must. This position includes providing information to the public that is not always routine in nature and would work under direct supervision with well established procedures and existing policies.
Create a welcoming and informative visitor experience for guests of The New School
Provide friendly, helpful and accurate information to prospective students about the university and degree programs in person and via email
Collect complex data from multiple sources while performing database management functions in the various systems used in the admission office
Fielding calls to admissions departments
Administrative support - answer phones; greet guests, filing, emails, faxing, copying, mailings, data entry, stock inventory shelves, scheduling
Deliver and pick up packages at various locations within the university
Assist with mass mailing, recruitment packaging, fulfillment and loading
Assist with event preparations, set up, break down
Additional project based tasks as needed
The New School