Graduate Assistant/Proctor - Elearning Testing Center

Position Overview

The position is for a Graduate Assistant/Proctor for the eLearning Testing Center. The Graduate Assistant/Proctor will perform computer and customer service-related duties in an office setting. Typical duties may include but are not limited to proctoring exams, typing, filing, answering phones, customer service, scheduling appointments, completing reports, data collection, data management and/or data analysis, and use of various computer programs including Microsoft Office suite.

Hours per Week

Up to 25 hours per week.

College/Department Overview

The eLearning Testing Center is part of the Center for eLearning and Connected Environments (CeCE).

Department Specific Job Functions

• This eLearning Testing Center position, which is under the Center for eLearning and Connected Environments department will provide assistance and support by proctoring computer exams and performing customer service-related duties in an office setting.

• Duties such as proctoring exams, answering phones, greeting visitors, data entry, data collection, data management, data analysis, creating reports, filing, scanning documents, answering questions, assisting the reception area, providing customer service to students, faculty and staff.

• Working on special projects as needed.

• Responsibilities also include other duties as assigned.

Enrollment Requirements

Fall/Spring Semesters: All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.

Summer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.

Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact jobs@uco.edu for more information.

Qualifications/Experience Required

• Position requires a UCO student with a bachelor's degree and Graduate Student status. Preference will be given to students enrolled through the University of Central Oklahoma's Graduate College in pursuit of a master's degree.

• Computer literacy is required, including Microsoft Office suite

• Ability to trouble shoot problems.

• A demonstrated willingness to learn about and sensitively work with people from various backgrounds and experiences.

• Have sensitivity of intercultural communication and good interpersonal skills.

• Organizational and prioritization skills.

• Our successful candidate will be expected to place a high importance and be able to maintain confidentiality, punctuality, and dependability at the job.

• Excellent organization, problem solving abilities, and written and verbal communication skills are needed to succeed in this role.

• We expect this graduate assistant to be able to remain calm under pressure.

• The required character traits needed would be dependability, thoroughness, attention to detail, and initiative.

• Dedication to accuracy and excellence.

• Willingness to learn new skills.

• While a student's primary function at UCO is the achievement of one's degree goals, we expect your devoted time and attention to the work at hand while you are on the clock.

Physical Demands

Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.