Recruiting is a core strategic driver of Facebook's success. We have a world-class team working together to help drive our ambitions and scale to the next level. We are looking for an Operations Analyst to work at the intersection of operations analysis, people analytics, and change management to enhance data-driven decision making and people management for our recruiting organization.
This person will be part of the Global Product and Software Engineering (GPS) recruiting organization, and work on the GPS Programs & Operations team. This role will partner with people managers within the different GPS pipelines to understand how they currently use data to manage their business and teams, identify best practices, leverage data and analytics to identify opportunities, and implement new strategies - all with the aim of improving recruiting performance.
Analyze GPS employee and activity data to develop meaning, insights and identify trends.
Consult with pipeline managers and leads on data interpretation and develop actions that will drive improvements and efficiencies.
Partner with managers to understand the work processes and operations within their teams, then analyze and compile these learnings across teams to highlight differences and to identify best practices.
Develop recommendations for standardized metrics and reporting improvements across pipelines.
Prepare and present recommendations to leadership on an ongoing basis.
Establish project plans to achieve desired business outcomes.
Form and lead small cross-functional project teams on an ad hoc basis to implement changes.
Partner with fellow GPS Operations team members, Finance, and GPS people managers to track hiring goals, progress, and resource allocation for the GPS Recruiting organization.
Establish and maintain relationships across GPS to improve collaboration within and outside of GPS.
Track record of delivering data-driven insights and translating those into process improvement recommendations
Experience partnering cross-functionally
Intermediate Tableau experience (create data sources, transform data, combine data sources, create analyses, create & distribute dashboards)
Experience using Excel for data manipulation & management
Experience using other MS Office tools (PowerPoint, Word, Visio or other process mapping software)
Novice SQL skills
Strategic, analytical and problem solving skills
Experience working cross-functionally
Experience working independently with minimum supervision
Ability to work in a fast-paced environment and deal with ambiguity