GPS Operations Analyst

Facebook San Francisco , CA 94118

Posted 1 week ago

Recruiting is a core strategic driver of Facebook's success. We have a world-class team working together to help drive our ambitions and scale to the next level. We are looking for an Operations Analyst to work at the intersection of operations analysis, people analytics, and change management to enhance data-driven decision making and people management for our recruiting organization.

This person will be part of the Global Product and Software Engineering (GPS) recruiting organization, and work on the GPS Programs & Operations team. This role will partner with people managers within the different GPS pipelines to understand how they currently use data to manage their business and teams, identify best practices, leverage data and analytics to identify opportunities, and implement new strategies - all with the aim of improving recruiting performance.


  • Support and administer the current GPS staff management reporting and metrics that track the efficiency and effectiveness of the employees within GPS.

Analyze GPS employee and activity data to develop meaning, insights and identify trends.

Consult with pipeline managers and leads on data interpretation and develop actions that will drive improvements and efficiencies.

Partner with managers to understand the work processes and operations within their teams, then analyze and compile these learnings across teams to highlight differences and to identify best practices.

Develop recommendations for standardized metrics and reporting improvements across pipelines.

Prepare and present recommendations to leadership on an ongoing basis.

Establish project plans to achieve desired business outcomes.

Form and lead small cross-functional project teams on an ad hoc basis to implement changes.

Partner with fellow GPS Operations team members, Finance, and GPS people managers to track hiring goals, progress, and resource allocation for the GPS Recruiting organization.

Establish and maintain relationships across GPS to improve collaboration within and outside of GPS.


  • 3+ years of experience in Recruiting, HR or Operations
    3+ years reporting and analytics experience
    1+ years project management experience

Track record of delivering data-driven insights and translating those into process improvement recommendations

Experience partnering cross-functionally

Intermediate Tableau experience (create data sources, transform data, combine data sources, create analyses, create & distribute dashboards)

Experience using Excel for data manipulation & management

Experience using other MS Office tools (PowerPoint, Word, Visio or other process mapping software)

BA/BS degree

Presentation experience


  • Experience in high tech environment

Novice SQL skills

Strategic, analytical and problem solving skills

Experience working cross-functionally

Experience working independently with minimum supervision

Ability to work in a fast-paced environment and deal with ambiguity

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GPS Operations Analyst