Government Services Rep II / Police Department

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JOB DESCRIPTION: The purpose of this position is to provide various services for the department, general public, as well as other county government offices and agencies within the criminal justice system. The position will provide service tasks related to data entry, Sex Offender Registry, fingerprinting services, criminal record checks, concealed carry licenses, incident reports, towed vehicles, court documents, customer service, and maintaining files/databases for the criminal justice system.

• Verification and data entry of traffic summons, warning tickets, and vehicle stop information (racial profiling forms).

• Fingerprinting for the following purposes may include: security guard licensing, concealed carry permits, all prospective county employees and contractors who will have unescorted access to secure buildings and staff who will have virtual access to all computers having access to the criminal justice information systems (CJIS) managed by the Missouri State Highway Patrol.

• Distributes and files all information pertaining to a Sex Offender Registration and Compliance to include but not limited to all police reports, arrest data, investigation reports, crime laboratory analysis reports, REJIS entries, and court records.

• Tasks may include but are not limited to; receipt and documentation of various offender changes, updating the Missouri Sex Offender registration and notification in MULES (Missouri Law Enforcement System), updating the records management system, documentation and photographing offenders, and LiveScan fingerprinting functions for numerous reasons to include ink prints.

• Customer contact and research may include but not limited to; assisting the general public with inquiries concerning incident reports, concealed carry licenses, towed vehicles, criminal record checks, security guard licenses, and offender registration. May encounter wanted persons. Take corrective action by notifying the in-house officer of the situation and coordinate efforts with the detective assigned to offender compliance for follow up.

• Receive, categorize, and process all mail for the division.

• Receive, categorize, review, disseminate, and file maintenance of incident reports, traffic tickets, warnings, and offender registration. Categorize data in accordance with National Incident Based Reporting System (NIBRS) guidelines. To ensure quality assurance, records may require ongoing monitoring and follow-up.

• Receives money, issues receipts and proper paperwork to customers.

• Modifies REJIS/MULES and NCIC entries when necessary.

• Request, receive, and interpret information received from criminal justice agencies relating to Sex Offender registration and Compliance at both state and federal level.

• Act as liaison for the department when managing offender compliance. Contacts may include but no limited to the Missouri State Highway Patrol, State Probation and Parole Office, and other law enforcement agencies.

• Answers and directs all incoming calls.

• Maintains all files and prepares documents for archival retention.

REQUIREMENTS:

• Education

• Graduation from a general or technical high school or equivalent.

• Job Experience

• Two-Three years of experience with data entry, significant word processing, and experience with the public, and/ or records management.

• Must be versed in the Revised Missouri Statues governing Sex Offender Registration and Compliance and the Federal SORNA guidelines for Sex Offenders is desired.

• A combination of education and experience that provides equivalent knowledge, skills and abilities will be considered.

• Certifications

• Requires Certification in MULES and REJIS entry and Inquiry within the first year of employment.

• Requires Certification in LiveScan fingerprinting within the first year of employment.

• Employment is contingent on successfully passing a full criminal background check.

• Requires successful completion of computerized clerical skills testing as follows:

• Data Entry

• 4500 KSPH

• Basic Math

• 80%

• Customer Service

• 80%

• Please call the Human Resources Office at 636-949-7320 to schedule clerical testing.

BENEFITS: This is a full-time 40 hour per week position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs.

TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications.

Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates has applied.

St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.