Create new leads via web browsing, referrals, and calling campaigns. Meet and exceed monthly appointments quota and maintain monthly call goals as expectations dictate.
Coordinate with customers and Government Account Managers to schedule meetings. Use google maps to determine drive time and distance between appointments and meetings
Extensive data entry, system navigation, and utilization required, including independent analysis and decision making related to information. Accuracy and efficiency in data entry required.
Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver exceptional service to meet T-Mobile's productivity and quality standards.
Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives.
Demonstrates positive and cooperative behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct
One plus years related sales / telemarketing experience with proven track record.
Committed to 100% customer satisfaction.
Ability to thrive in a lively working environment and multi-task. Self-starter with independent ability to meet strong deadlines with detail and effectiveness.
Superior communication, presentation and interpersonal skills
Confident, assertive, flexible, team-oriented and professional
Strong time management skills with ability to manage highly complex and/or critical customer issues
Knowledge, ability, focus, and skill to provide superior business sales delivery and support
Remain attuned to related market trends and general developments within the customer's industry as well as in the wireless industry
Strong analysis, reporting, organizational and problem-solving skills
Extensive customer service experience, greater than one year business markets sales experience
Wireless industry sales experience
Telesales or technical sales experience
Extensive knowledge of MS Excel
High School diploma or GED